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#1
August 24th, 2020, 12:40 PM
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repaired laptop by Teamknowhow Currys in the UK
Dear sir
i have a Dell Inspiron 3000 Rs serial number 47VSZX2 and due to the last microsoft update corrupting the bios of the said laptop the repair people at Teamknowhow have reinstalled the windows 10 operating system hence wiping all previous softwares installed. i cannot use the remove option and reinstall as i dont have the downloaded files any more. can you please allow me to down load the latest version and reinstall again thank you 
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#2
August 24th, 2020, 02:43 PM
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Re: repaired laptop by Teamknowhow Currys in the UK
__________________
Roy. Test Laptop: Windows 10 Home Premium 64bit. Acer Aspire 5738G Intel core 2 Duo T6600 ATI Graphics 500Mb dedicated. 4Gb Memory 500 Gb SSD Drive. K-lite Mega version 1205 Show Backup: Windows 10 Acer Aspire Touch Screen V15, Intel core i5, Iris Graphics 6100 up to 8277mb dynamic video, 16Gb memory, 1 TB hybrid HDD. K-lite Mega pac. Show Computer: Windows 10, Dell Inspiron 15 7000, CPU I7-855OU, Ram 8GB, Graphics UHD620 + Nvidea GeForce 940MX, Hard Drive SSD 256GB + 1GB internal.
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#3
August 26th, 2020, 12:03 PM
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Re: repaired laptop by Teamknowhow Currys in the UK
i put in a support ticket 2 days ago but i have not had a reply as it states tickets are usually answered within 24 hrs.
however due to covid they might be short staffed
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