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  #1  
Old October 31st, 2023, 06:41 PM
kiwisinger kiwisinger is offline
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Trying To Re-install. Says Invalid Email??

I have tried to re-install KHPro. It\\\'s been a week since I posted this issue.

Problem:
I enter the info required, including the email I used when I purchased the software, but keeps telling me to \\\"Enter a VALID EMAIL.\\\" This ends my re-install. Please see my pics attached.
I would appreciate anyone\\\'s help. Thanking you in advance.
Lance
Attached Images
File Type: jpg KHPRO INSTALL 02.jpg (184.0 KB, 3 views)
File Type: jpg KHPRO INSTALL 03.jpg (165.3 KB, 1 views)
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Kiwi Singer
New Zealand

Laptop Computer:
OS: Win 8.1
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz
Ram: 8GB
System type: 64-bit OS, x64-based processor
Video Cards:
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Audio Card: IDT High Definition Audio CODEC
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Last edited by kiwisinger; October 31st, 2023 at 06:47 PM.
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  #2  
Old November 1st, 2023, 10:05 AM
kod kod is offline
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Re: Trying To Re-install. Says Invalid Email??

Quote:
Originally Posted by kiwisinger View Post
I have tried to re-install KHPro. It\\\\\\\\\\\\\\\'s been a week since I posted this issue.

Problem:
I enter the info required, including the email I used when I purchased the software, but keeps telling me to \\\\\\\\\\\\\\\"Enter a VALID EMAIL.\\\\\\\\\\\\\\\" This ends my re-install. Please see my pics attached.
I would appreciate anyone\\\\\\\\\\\\\\\'s help. Thanking you in advance.
Lance
Help is on the way...
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  #3  
Old November 1st, 2023, 07:55 PM
kiwisinger kiwisinger is offline
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Location: New Zealand
Posts: 150
Re: Trying To Re-install. Says Invalid Email??

Hi Kod.
I realize you guys are busy and I only reposted, with different wording, hoping that someone in the forums might recognize, who may have had the same issue and reply.
I\'m under pressure from clients waiting for the songs that I need to produce for them, hence reposting.

I look forward to your help.

Lance.
__________________
Kiwi Singer
New Zealand

Laptop Computer:
OS: Win 8.1
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz
Ram: 8GB
System type: 64-bit OS, x64-based processor
Video Cards:
1x Intel(R)HD Graphics 4600
1x NVIDIA Geforce GT745M

Audio Card: IDT High Definition Audio CODEC
Full Windows Touch Support with 10 Touch Points
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  #4  
Old November 1st, 2023, 09:28 PM
kod kod is offline
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Re: Trying To Re-install. Says Invalid Email??

Quote:
Originally Posted by kiwisinger View Post
Hi Kod.
I realize you guys are busy and I only reposted, with different wording, hoping that someone in the forums might recognize, who may have had the same issue and reply.
I\\\\\\\'m under pressure from clients waiting for the songs that I need to produce for them, hence reposting.

I look forward to your help.

Lance.
Did you get it resolved today?
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  #5  
Old November 2nd, 2023, 09:19 PM
kiwisinger kiwisinger is offline
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Join Date: Mar 2007
Location: New Zealand
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Re: Trying To Re-install. Says Invalid Email??

Hi Kod.

No. I\'ve had no response from anyone but you. I just want to reinstall the software. Please look at my screen pics. It show whats happening. Please help me. Cheers Kod.
__________________
Kiwi Singer
New Zealand

Laptop Computer:
OS: Win 8.1
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz
Ram: 8GB
System type: 64-bit OS, x64-based processor
Video Cards:
1x Intel(R)HD Graphics 4600
1x NVIDIA Geforce GT745M

Audio Card: IDT High Definition Audio CODEC
Full Windows Touch Support with 10 Touch Points
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  #6  
Old November 2nd, 2023, 11:14 PM
kod kod is offline
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Re: Trying To Re-install. Says Invalid Email??

Quote:
Originally Posted by kiwisinger View Post
Hi Kod.

No. I\\\\\\\'ve had no response from anyone but you. I just want to reinstall the software. Please look at my screen pics. It show whats happening. Please help me. Cheers Kod.
I just made another contact. Let me know if you get a response!
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  #7  
Old November 6th, 2023, 07:06 PM
kiwisinger kiwisinger is offline
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Join Date: Mar 2007
Location: New Zealand
Posts: 150
Re: Trying To Re-install. Says Invalid Email??

Hi Kod.

Is it possible to buy or rent another KHPro Software (for a limited time) until you find an answer to my install problem? As I have mentioned, I have clients waiting for their songs to be created. I have already received payment. It\'s embarrassing, to be honest. I have bought both the KHPro and KHPro Studio apps and I can\'t install either of them.
So is it possible for me to either buy or rent a temporary app so I can at least complete my client\'s songs? Cheers. Lance
__________________
Kiwi Singer
New Zealand

Laptop Computer:
OS: Win 8.1
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz
Ram: 8GB
System type: 64-bit OS, x64-based processor
Video Cards:
1x Intel(R)HD Graphics 4600
1x NVIDIA Geforce GT745M

Audio Card: IDT High Definition Audio CODEC
Full Windows Touch Support with 10 Touch Points
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