Help

greatgaboo · #1 March 2nd, 2007, 03:11 PM

I have owned Microstudio for some time and today when I went to run it it won't open. Windows says it had to close the application. God knows where the email is for my serial number but I am trying to burn a disc so I can propose to my gf tomorrow. HELP!

ps: I believe the version I own is 2.611?

ddouglass · #2 March 2nd, 2007, 04:06 PM

Quote:

Originally Posted by greatgaboo

I have owned Microstudio for some time and today when I went to run it it won't open. Windows says it had to close the application. God knows where the email is for my serial number but I am trying to burn a disc so I can propose to my gf tomorrow. HELP!

ps: I believe the version I own is 2.611?

Go to your store account and find the Microstudio purchase, view it and at bottom of page is your registration information.

greatgaboo · #3 March 2nd, 2007, 04:54 PM

Thanks Douglas. The problem is (and I know I paid for this thing and even my Plextor external drive) I can't find my account info and the site tells me it can't identify my email. Can someone at MTU find a record for Michael Accardi?

ddouglass · #4 March 2nd, 2007, 06:11 PM

Go to Support and submit a ticket

**admin** · #5 March 10th, 2007, 11:42 PM

I see that on 2007-03-09 18:22:59 you reinstalled. Looks like you are now running. How did the proposal go?

greatgaboo · #6 March 11th, 2007, 12:50 PM

I tried to reinstall but it tells me my user info and the serial # don't work together. I have tried making phone contact with DC but the one time he called me back I was on another call and no return calls since I have tried 2 or 3 times to reach him again. I have asked that someone please get me my account info as I can not find it anywhere. I invested a few hundred dollars in this set up and now not only did I miss the window of opportunity to use it for my proposal to my gf (planned for months then down the crapper) and I can't do anything with this stuff. I do appreciate your follow up in asking. Hope I am not to whiney but I want my Microstudio back...whimper whimper.
Thanks

bryant · #7 April 13th, 2007, 11:29 AM

Quote:

Originally Posted by greatgaboo

I have owned Microstudio for some time and today when I went to run it it won't open. Windows says it had to close the application. God knows where the email is for my serial number but I am trying to burn a disc so I can propose to my gf tomorrow. HELP!

ps: I believe the version I own is 2.611?

Hope she said "Yes".

By the way, "Anybody you know"?

(Just kidding)...I always say that.

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