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  #21  
Old March 3rd, 2009, 11:00 PM
ddouglass ddouglass is offline
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Paul, I don't think that version will work any more. The reason I say that is Microsoft has added security changes to XP that make it function somewaht like Vista and these are preventing the program from opening because of the file locations.
I can only suggest you put in a ticket and maybe MTU Support can come up with a solution. If not then you may have to upgrade to get it to work.
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  #22  
Old March 4th, 2009, 06:48 AM
paul dinklocker paul dinklocker is offline
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dale ,i found windows exployer but can't find an uninstall for microstudio. i looked in all programs where it 's located where some prodrams have an uninstall where it's listed,microstudio doesn't have that option. paul
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  #23  
Old March 4th, 2009, 06:59 AM
paul dinklocker paul dinklocker is offline
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hey dale, i sent my reply before i read yours. the software worked until about 2 months ago. not sure how to get mtu to try to fix problem? i don't know about the ticket. the only tickets i,ve had , i've had to pay,ouch ! thanks for all your help anyway and god bless paul
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  #24  
Old March 4th, 2009, 09:43 AM
paul dinklocker paul dinklocker is offline
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dale ,i downloaded the latest demo yerson and i get the same message (invalid path) on that software also. i e-mailed them about the path problem. waiting for them to reply. paul
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  #25  
Old March 4th, 2009, 11:44 AM
ddouglass ddouglass is offline
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Did you just send an email? They will never see it as they get so much spam it is hard to pick out the legit ones.
Go to the Support page on the web site and there is an email form that will send a ticket to MTU Support. A while later you will get an automatic response email backwith your ticket number. Be sure and look for that email, because if you don't get it you won't see their replies about it either.
And the "Uninstaller" is built into the setup program on your CD. Start the setup and on the first page you are given a choice to Upgrade or Remove.
I think you will need to remove the 2.613 version, before installing the Demo so there is no conflict.
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  #26  
Old March 4th, 2009, 04:04 PM
paul dinklocker paul dinklocker is offline
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hey dale, i sent the e-mail on there e-mail sight. they already told me with an e-mail that they would look at my problem and get back with me in 48 hours. i told them that you tried to help me and that i really appreciated your help. once again thanks for all you tried to do . i will uninstall the software before i re download the demo to see if that works. i will let you know what happens and also what they say or come up with paul
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  #27  
Old March 4th, 2009, 05:37 PM
ddouglass ddouglass is offline
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Bryan should be calling you so he can hook up remotely and see what is going on. He called me this afternoon and we talked about your problem, so he has an idea what all we tried.
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  #28  
Old March 4th, 2009, 10:19 PM
paul dinklocker paul dinklocker is offline
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I Tryed To Clear It Out And Reinstallit Again. Same Message Again. I Would Buy The Upgrade But It Didn't Work Either. Maybe They Will Call. Could Me Clearing Out Java Have Done This? I Hate To Be So Much Trouble But When I Have Trouble, It Usually Goes Like This With Everything. I'm A K.j. And Last Week I Lost A Channel For A While Then It Come Back On. Haven't Figured That Out Either. I Have A Bose System And Their Different Than Most Systems. Oh Well Thanks Again Dale .i Will Keep You Posted. I Know You Want To Know What Was Wrong With It Too. Paul
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  #29  
Old March 4th, 2009, 10:50 PM
ddouglass ddouglass is offline
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Why did you remove Java? I don't think it would have anything to do with it, but you never know.
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  #30  
Old March 4th, 2009, 11:14 PM
paul dinklocker paul dinklocker is offline
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I Bought Ares Music So I Could Down Load A Song If I Needed It And It Got To Where I Couldn't Connect To It. It Read Something Like Javascript Colapse Id Block 20 %true. That Isn't Exactly What It Said But It Wouldn't Let Me On So I Took It Out .didn't Matter. Ares Changed Web Page So They Finally Gave It To Me Since I Paid A One Time Payment For The Software. It Took A While Though. I Just Never Put It Back In Because Nobody Would Tell Me What It Was Used For. Paul
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  #31  
Old March 5th, 2009, 12:16 AM
ddouglass ddouglass is offline
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Consider it part of Internet Explorer to run web page scripts written in Java, part of games and even some programs. It is actually a programming language and what you install on your computer is an interpreter for it.
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  #32  
Old March 5th, 2009, 08:09 AM
paul dinklocker paul dinklocker is offline
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i'll go to their web sight and down load the program. i nOTICED THAT I CAN'T GET ON LINE TO PLAY SPADES. MAYBE THATS WHY. I GUESS IT WOULDN'T HURT TO TRY AND GET THE PROGRAM BACK . THANKS AGAIN DALE PAUL
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  #33  
Old March 5th, 2009, 09:35 AM
paul dinklocker paul dinklocker is offline
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It's Me Again. Iinstalled Java Again.still Have Same Error. Also Purchesed Reg Tool To Fix Errors On Computer. 400 Of Them. Still Have Same Errors . Don't Know What Else To Do. Paul
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  #34  
Old March 6th, 2009, 08:21 AM
paul dinklocker paul dinklocker is offline
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Hey Dale, Haven't Heard From Anyone From Mtu. I Would Buy Their Updated Software If I Could Get It To Open. They Ought To Be Happy That They Have People Like You To Help. Paul
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  #35  
Old March 6th, 2009, 12:29 PM
ddouglass ddouglass is offline
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He will get to you. As he did call me about it.
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  #36  
Old March 6th, 2009, 01:18 PM
paul dinklocker paul dinklocker is offline
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When He Does, I Hope We Can Fix The Problem. Once Again Thanks For Everything. I'll Let You Know What Happens. Paul
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  #37  
Old March 8th, 2009, 09:53 PM
paul dinklocker paul dinklocker is offline
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i've uninstalled and reinstalled it so much that i'm supprised it still installs. may not get it fixed. paul
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  #38  
Old March 8th, 2009, 11:34 PM
ddouglass ddouglass is offline
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They don't work on weekends or nights as there is only one Tech guy.
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  #39  
Old March 9th, 2009, 12:57 PM
Ed Beram Ed Beram is offline
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want to uninstall
Quote:
Originally Posted by ddouglass View Post
Is this Vista?
Have you done the Custom Updates from Microsoft?

Dale, i have forgotten how to uninstall hoster with mtu. can you refresh my memory?
ed
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  #40  
Old March 9th, 2009, 04:24 PM
ddouglass ddouglass is offline
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Be online and use the Setup program to Remove.
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