DVD CD/RW Drive goes AWOL

[Brucey]

After installing Video Hoster v 3.310 on to my laptop the drive disappears from the windows xp system. In My Computer\Hardware\Device Manager it shows an exclamation mark against DVD/CDR drive with error message as Windows cannot load the device driver for the Hardware, the driver may be corrupted or missing. I reinstalled the driver and got the same error message. It also does not show in Hoster. After a system restore to before Hoster Installation the drive reappears.
I have checked the the ASPI driver and that is correct version @ 1.27f. I have reloaded sound, graphics and chipset drivers to no avail. All drivers and Windows software is totally up to date with no other programs loaded.
Any ideas on a solution to this problem

Notebook Specification is as follows

HP Compaq nc6000 version F.0E
Compaq Bios release date 04/22/04
Intel Pentium M 1600Mhz processor
512Mb Memory
80Gb Toshiba HDD
Toshiba SD-R2512 DVD/CDRW Combo (Which is on the compatability list)
Radeon Mobility M10 31Mb Graphics
AC'97 Audio (82801DB/DBM)
All system checks show optimum on hardware.

[Beavis]

did you try restoring your computer to an earlier time ?

[ddouglass]

Originally Posted by Brucey

After a system restore to before Hoster Installation the drive reappears.

Originally Posted by Beavis

did you try restoring your computer to an earlier time ?

I believe he did

[Beavis]

all you really had to do is rollback the driver on the drive.

Originally Posted by Brucey
After a system restore to before Hoster Installation the drive reappears.

how the heck did i miss that ??

[Brucey]

Must be a poser this one, come on guys and gals give me a clue as to sorting this..... Thanks

[George]

Did the drive come bundled with Roxio Easy CD Creator software?

If so try uninstalling it, reinstall Hoster and see if the problem corrects itself.

Grabbing at straws, but Roxio has been known to cause problems in the past.

[Brucey]

thanks for that George, Only Hoster on the system no other software. It appears to be something in hoster code that is causing this, have raised a ticket for assistance from MTU but up till now no answer received.

[Beavis]

after you install hoster rollback the cd-rom driver. see if that works.

[ddouglass]

If the rollback of driver for drive doesn't work, try going to the System/hardware manager and uninstall the drive. Reboot and Windows Plug and Play should find it again.

[Brucey]

no rollback driver available so I uninstalled device and scanned for hardware changes, driver was loaded with same result.

[Beavis]

heres how to roll back the driver.

mycomputer\right mouse click on the cd-rom\properties\hardware tab\ select your cd-rom in the box\ hit properties\ driver tab\ rollback driver

[nmuldown]

Look in the registry to see if values are placed in the upper and lower filter. If so got to delete those keys and reboot. Follow this

Start Registry Editor (Start, Run and type in regedit then click)

Find "UpperFilters" and "LowerFilters" (and "UpperFilters.bak" "LowerFilters.bak", if they exist) value under the following key in the registry, and delete it:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Quit Registry Editor.

Reboot.

NOTE: You might need to reinstall any CD recording apps you have, if they start to not work completely, after doing this.

[Brucey]

Thanks for that deleting thaforementioned key in the registry worked fine for windows, CD drive is available again. (Care to explain what that key is responsible for?).

However still not ahown in hoster. The drive is shown on MTU's compatability list any ideas on that solution?.

[nmuldown]

Since the drive is showing again try reinstalling Hoster again.

[nmuldown]

Brucey found this in FAQ's try it

NOTE: Do the following if the drives show under the Tools Menu\Detect Drives.
Open Hoster.
Click the Tools Menu\CD/DVD Default drives.
Left click the Down arrow to the Right side of the Drive showing.
Left click this same drive at the very bottom, even though it is the same name, left click it. This is the only way to reset the registry.
Click Ok, then close Hoster to save it. Then reopen Hoster and it should now show.
If no drives show in the CD/DVD Default drives command, then follow the steps listed below:

Most problems you may have with Hoster not locating or accessing your CD Burner drive is because the ASPI driver is not installed right, or the wrong driver is installed. The ASPI driver allows accessing a CD-Recorder (IDE or SCSI) on a Windows computer.

The ASPI Drivers discussed below are included with Hoster 3.110 and higher. You should not need to make these changes except with prior versions of these programs. If you have Hoster 3.110 or higher, just Reinstall the program using the Upgrade selection in the Installation program.

To find out what version of our ASPI driver is installed:

Click the Start button
Click Search
Click "For Files and Folders"
Type in the filename wnaspint.dll (for Windows 2000 and XP) or wnaspi9x.dll (for 98 or ME)
Select for Search to "Look In the C: drive"
Click the Search button
The file should be found under the C:Windows\System32 folder
When the file appears on the right hand side of the search window... Right Click on the filename
Click on Properties
Click the Version Tab
Click the Product Version at the bottom left side
It should display V1.27
If it shows V1.16 or V1.14 then "click this file to select it" and press the Delete key to remove it
Reinstall your Hoster Program using the Upgrade Selection

[Brucey]

No drives are shown in Hoster at all so above solution not applicable. Still reading forum's and FAQ's but cannot find anything yet to help. Thanks again.

[Beavis]

try this go to tools then
go to cdr/dvdr/rom

look to see if the software decoding box is check if it is uncheck it
or vice versa

[Brucey]

The software decoding box is not available in version 3.310, only in previous versions I believe. Thanks anyway

[Brucey]

Version 3.310 has now sorted this. Thanks for all your efforts and of course to MTU developers for actioning this. Many thanks Guys.....

[Brucey]

Sorry typo or drunk, will find out by the headache tomorrow but it was meant to read that Version 3.311 has now sorted this. Thanks for all your efforts and of course to MTU developers for actioning this. Many thanks Guys.....