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Old March 2nd, 2019, 07:42 AM
kiwisinger kiwisinger is offline
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Join Date: Mar 2007
Location: New Zealand
Posts: 126
I Can\'t Upgrade??

Hi.
I have Video Hoster 6.01.01. I have bought the latest Upgrade \"6.01.02\".
I have downloaded the setup file, but I just can\'t seem to install the upgrade. Every time I go through the install steps, it keeps taking me back to the mtu website to \"purchase\" the upgrade??

An [COLOR=\"Red\"]\"Error 23\" [/color]also shows up saying: [COLOR=\"red\"]Our records show you purchased this product or an upgrade more than 12 months ago.
[/color] Hello....I bought the upgrade on the 25th Feb 2019.

Can someone please help.

Thank you in advance.

Lance.
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Kiwi Singer
New Zealand

Laptop Computer:
OS: Win 8.1
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz
Ram: 8GB
System type: 64-bit OS, x64-based processor
Video Cards:
1x Intel(R)HD Graphics 4600
1x NVIDIA Geforce GT745M

Audio Card: IDT High Definition Audio CODEC
Full Windows Touch Support with 10 Touch Points
  #2  
Old March 2nd, 2019, 08:03 AM
Roy Dennis's Avatar
Roy Dennis Roy Dennis is offline
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Join Date: Mar 2004
Location: Kent, England
Posts: 6,089
Re: I Can\\\\\\\'t Upgrade??

The only way to get help with registration problems is by contacting MTU direct. Try this link: http://help.mtu.com/support/solution...ve-a-question-

As itís a weekend if you have no luck texting or phoning put in a support ticket.
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  #3  
Old March 9th, 2019, 07:20 AM
kiwisinger kiwisinger is offline
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Join Date: Mar 2007
Location: New Zealand
Posts: 126
Re: I Can\\\'t Upgrade??

Thank you Roy
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Kiwi Singer
New Zealand

Laptop Computer:
OS: Win 8.1
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz
Ram: 8GB
System type: 64-bit OS, x64-based processor
Video Cards:
1x Intel(R)HD Graphics 4600
1x NVIDIA Geforce GT745M

Audio Card: IDT High Definition Audio CODEC
Full Windows Touch Support with 10 Touch Points
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