MTU.Community


Go Back   MTU.Community > Hoster Software > Hoster Help

Hoster Help Post Hoster questions, tips and suggestions here.

Reply
 
Thread Tools Display Modes
  #1  
Old September 8th, 2008, 11:44 PM
rowharder rowharder is offline
Registered User
 
Join Date: May 2008
Posts: 14
MTU Support

I've thoroughly enjoyed the wonders of Hoster vs. the alternatives, however I've spent the past week trying to get in touch with MTU. No response from voicemails, e-mails, trouble tickets, etc. I had my laptop crash and couldnt uninstall Hoster, so now I can't reinstall either. What's happened to the wonderful support MTU was providing a couple months ago? If its weather-related, I fully understand, but that still doesnt help with the gig I've got coming this weekend.

Is anyone out there???


--Matt
Reply With Quote
  #2  
Old September 8th, 2008, 11:49 PM
ddouglass ddouglass is offline
Super Moderator
 
Join Date: Nov 2004
Location: Ace, TX (5 miles past Nowhere)
Posts: 9,395
Have you gone back in to look at your ticket to see if they responded? You may have missed the emailed answer. Look in your spam folder of your email program.
__________________
Dale Douglass
2nd Generation Karaoke
I am not a member of the MTU Staff.
Reply With Quote
  #3  
Old September 9th, 2008, 12:10 AM
rowharder rowharder is offline
Registered User
 
Join Date: May 2008
Posts: 14
Ddouglas, thanks for your quick response, but I just searched my Inbox and spam folders, still no sign of any form of communication. I had a problem switching to Hoster 4, and MTU was great with getting back to me. I had no problem now, but lately it seems they've disappeared. :-/

Thanks for your help,
--Matt
Reply With Quote
  #4  
Old September 9th, 2008, 12:39 AM
madjim- with the Lord madjim- with the Lord is offline
Registered User
 
Join Date: Oct 2006
Location: Valdosta GA
Posts: 2,764
Quote:
Originally Posted by rowharder View Post
Ddouglas, thanks for your quick response, but I just searched my Inbox and spam folders, still no sign of any form of communication. I had a problem switching to Hoster 4, and MTU was great with getting back to me. I had no problem now, but lately it seems they've disappeared. :-/

Thanks for your help,
--Matt
Matt,
Illness had left them short handed but they are back on track now. Thank you for being patient. We'll get you going.

Jim
__________________
Don't Hate, Participate. GOD Bless!
http://madjim.com http://www.myspace.com/madjimhall http://www.youtube.com/madjimhall

Test Comp #1: P4 3GHz * 3gb RAM * XP Home SP3 * IE8 * WMP11 * NF3.5 * Onboard Sound * Onboard Video * * * MTU Rack (Show Computer) * P4 3GHz * 3gb RAM* XP Home SP3 * IE7 * WMP11 * NF3.5 * Sound Blaster PCI-512 * ATI Raydeon 9200
Reply With Quote
  #5  
Old September 9th, 2008, 01:33 AM
rowharder rowharder is offline
Registered User
 
Join Date: May 2008
Posts: 14
Thanks

Thanks again to both of you guys. I appreciate your bringing this issue into the spotlight.

Hopefully I'll be up and going soon.

--Matt
Reply With Quote
  #6  
Old September 10th, 2008, 02:08 AM
rowharder rowharder is offline
Registered User
 
Join Date: May 2008
Posts: 14
Unhappy still waiting

Still waiting anxiously as this weekend is getting closer and closer with no response from MTU
Reply With Quote
  #7  
Old September 10th, 2008, 09:09 PM
rowharder rowharder is offline
Registered User
 
Join Date: May 2008
Posts: 14
Update

Finally heard back from MTU. Got everything up and running now. Thanks all for your help/tips/support. Thread Closed
Reply With Quote
Reply

Tags
activiation, hoster, support


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On


All times are GMT -4. The time now is 02:02 PM.


Powered by vBulletin® Version 3.7.1
Copyright ©2009 - 2019, Jelsoft Enterprises Ltd.
The contents of this forum are copyrighted by Micro Technology Unlimited, 2000-2008. Use of any material from these Forums is prohibited without written agreement from MTU.