Performance Issues

[kjunkies]

Hi guys

I recently acquired a new laptop so upgraded to the new Hoster version and installed it.

I am using my older laptop as a backup but not upgrading that one - don\'t want to fix what isn\'t broken right...

It seemed to be fine for the first few performances but then one night it started jumping and the lyrics went out of sync and every song kind of stuttered. Then it crashed - I set up my old laptop and the rest of night went on without a hitch.

I set it up at home again and went through all of the requirement changes needed for a new laptop - it does remind you that all of the Windows upgrades need to be up-to-date so I checked and sure enough there was an optional Windows upgrade sitting there so I did that. I tried about 20 odd songs at home and it seemed to run fine so I assumed that was the issue.

My next gig I set up the new laptop again and it seemed all good for the first couple of hours and then it started stuttering again - although no where near as bad as the night it crashed ... in fact we managed to just finish the night without swapping it over.

I checked again from home and all windows updates are done so now I am stuck as to what the issue is

Any advice would be great

[WaltR]

Originally Posted by kjunkies

Hi guys

I recently acquired a new laptop so upgraded to the new Hoster version and installed it.

I am using my older laptop as a backup but not upgrading that one - don\\\'t want to fix what isn\\\'t broken right...

It seemed to be fine for the first few performances but then one night it started jumping and the lyrics went out of sync and every song kind of stuttered. Then it crashed - I set up my old laptop and the rest of night went on without a hitch.

I set it up at home again and went through all of the requirement changes needed for a new laptop - it does remind you that all of the Windows upgrades need to be up-to-date so I checked and sure enough there was an optional Windows upgrade sitting there so I did that. I tried about 20 odd songs at home and it seemed to run fine so I assumed that was the issue.

My next gig I set up the new laptop again and it seemed all good for the first couple of hours and then it started stuttering again - although no where near as bad as the night it crashed ... in fact we managed to just finish the night without swapping it over.

I checked again from home and all windows updates are done so now I am stuck as to what the issue is

Any advice would be great

Have you installed the latest codecs? Also you might go to tools/audio and at the bottom there are settings for audio and graphics. You might try settings the graphics to above normal. Also make sure your power settings are set for performance. I believe Hoster is suppose to set the power settings automatically but I have see where it didn\'t. Hope this gives some direction. I am sure Roy will jump in and he may have a better input. He is the guru of Hoster! Good luck!

[Roy Dennis]

Try Waltr suggestions first but if no luck can you post the computer make and model ?
Are you playing conventional karaoke files or mp4 types ?
If your playing a mix of all types is the stuttering more prominent on any one particular type ?
Also do you run any other software in conjunction with Hoster ?

[kjunkies]

Thanks for the advice

I have changed the graphics setting to \'above normal\'

The \'power scheme\' is on so that is okay

I am 90% sure the CODECS was loaded because I went through the list the day I got the laptop and remember doing it. How would I check that this is running correctly?

Tried a couple songs and seems okay but I guess the real test is when I perform live.

The laptop is LENOVO 80EC - I am not an expert on computer\'s but this is a retired office laptop used for accounting auditing (about 4yrs old)

I just play regular Karaoke songs - no mp4\'s

I don\'t use any other software at the same time that I run Hoster - except SongBook DB of course

[WaltR]

Originally Posted by kjunkies

Thanks for the advice

I have changed the graphics setting to \\\\\\\'above normal\\\\\\\'

The \\\\\\\'power scheme\\\\\\\' is on so that is okay

I am 90% sure the CODECS was loaded because I went through the list the day I got the laptop and remember doing it. How would I check that this is running correctly?

Tried a couple songs and seems okay but I guess the real test is when I perform live.

The laptop is LENOVO 80EC - I am not an expert on computer\\\\\\\'s but this is a retired office laptop used for accounting auditing (about 4yrs old)

I just play regular Karaoke songs - no mp4\\\\\\\'s

I don\\\\\\\'t use any other software at the same time that I run Hoster - except SongBook DB of course

One last thought, do you know how much ram you have? I believe the recommendation for Hoster is a minimum of 4GB. As far as the codec, check in your program list to see if it is installed on your computer.

[kjunkies]

Originally Posted by WaltR

One last thought, do you know how much ram you have? I believe the recommendation for Hoster is a minimum of 4GB. As far as the codec, check in your program list to see if it is installed on your computer.

8GB Ram so that should be all good - and Codec is there.

We have a GIG in a few days and I will report back - hoping the change to the Graphics performance does the job