CD's Won't Burn?

[buttonpusher]

Originally Posted by admin

Did you try more than one disc?

Do you have any other media than Sony you can test?

Try writing a Write Disc List with fewer songs, or maybe even all the same song for multiple tracks. I've never heard of this problem before and am asking questions to guide all of us with as much diagnostic data as I can think of.

I've forwarded this to MTUSUPPORT to answer tomorrow. He deals with problems daily and is our resident expert.

I've gone through at least 8 Sony CDRs and then tried 2 "Imation" CDRs. Each time I was trying to burn down only 4 songs. I even tried to load down some 'older' songs that I KNOW have been written successfully to a CD (my prior version of this software and prior burner - PLEXOR). But still the same problem. I even made sure my AutoRun was turned off and updated my Windows XP. Still no luck. Needless to say my sunny wonderful personality is getting a bit tested. I truly appreciate any guidance/advise. I think I've pretty well exhausted the troubleshooting as far as hardware.
Is there possibly something different in the new software program that I'm missing? It looked pretty similar to the older version - except I noticed the files only come in as .bins. Anything there that you know of that I may need to explore?
Appreciate it !

[ddouglass]

Originally Posted by buttonpusher

I even made sure my AutoRun was turned off and updated my Windows XP. Still no luck.

When you updated from Microsoft did you do a Custom update or Express update? Express will not work as it does not get all of the updates. Also, have you tried updating the drive firmware as well?

Originally Posted by buttonpusher

I lowered the speed to 4x (from first post)

This is not required anymore and in fact the drives to day are optimized to run at the higher speeds and don't perform well at the lower ones.

Originally Posted by buttonpusher

Is there possibly something different in the new software program that I'm missing? It looked pretty similar to the older version - except I noticed the files only come in as .bins.

Have you used the drive with another burn program such as Roxio to make sure the drive is good?

[buttonpusher]

Originally Posted by ddouglass

When you updated from Microsoft did you do a Custom update or Express update? Express will not work as it does not get all of the updates. Also, have you tried updating the drive firmware as well?

When I did the update I did do the "Custom" as was suggested in previous emails. I did not update the drive firmware ... where would I find that?


This is not required anymore and in fact the drives to day are optimized to run at the higher speeds and don't perform well at the lower ones.

I had the drive set at MAX and then progressively took in down to 4x since things weren't working right.


Have you used the drive with another burn program such as Roxio to make sure the drive is good?

No - pardon my ignorance, but what is Roxio? - it sounds familiar but not sure. I have a friend that is having problems with his drive as well (same software and drive - his computer won't read the drive). We're going to trade drives and see how it all works and whether we still get the same problems or not.

I'm still open to any further suggestions cuz' so far nothing has corrected the problem.
Thanks!