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  #1  
Old March 20th, 2017, 05:39 PM
xxyzz xxyzz is offline
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Integrated Song Store

Just upgraded Hoster to 5.50.01 to try out the song store. When you go to imput your password you get an error message that the password is incorrect and you cannot get out of the window, it just keeps coming back. I actually have to use task manager to get out of Hoster.
I am also having problems with Hoster being stuck on the toolbar, I know you are suppose to be able to hover over the Hoster icon and a small Hoster screen will pop up above it but clicking this does not bring Hoster back up to full view.
On another side note I got charged the full upgrade amount even though I put in the discount code (I already e-mailed them about this)
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  #2  
Old March 20th, 2017, 06:06 PM
Roy Dennis's Avatar
Roy Dennis Roy Dennis is offline
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Re: Integrated Song Store

Have you registered for the purchase of the buy songs first ?
It has nothing to do with your MTU account password.

The taskbar problem, Hover over taskbar Icon till the mini Hoster screen appears, move curser to middle of popped up small Hoster screen and right click then select Restore.
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  #3  
Old March 21st, 2017, 08:59 AM
xxyzz xxyzz is offline
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Re: Integrated Song Store

Quote:
Originally Posted by xxyzz View Post
Just upgraded Hoster to 5.50.01 to try out the song store. When you go to imput your password you get an error message that the password is incorrect and you cannot get out of the window, it just keeps coming back. I actually have to use task manager to get out of Hoster.
I am also having problems with Hoster being stuck on the toolbar, I know you are suppose to be able to hover over the Hoster icon and a small Hoster screen will pop up above it but clicking this does not bring Hoster back up to full view.
On another side note I got charged the full upgrade amount even though I put in the discount code (I already e-mailed them about this)
Just to be clear, I did register and the problem was with their password locking up the system.
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  #4  
Old March 21st, 2017, 09:56 AM
MTUSUPPORT MTUSUPPORT is offline
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Re: Integrated Song Store

We have found and fixed this issue with the incorrect password. Keep an eye out for an update to fix this.
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  #5  
Old May 13th, 2017, 04:34 PM
Wrahn Wrahn is offline
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Re: Integrated Song Store

Not sure what the fix for the issue which was causing problems with new Buy Songs from Net Karaoke, but when I select Buy Songs the site opens with this message:

Error: 12002.7
Please contact MTU

When I tried to sign up, I got as far as Country and I could not enter USA or anything else.

So, what is the fix, or is this a new issue?

Thanks,
Wes
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  #6  
Old May 13th, 2017, 04:42 PM
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Roy Dennis Roy Dennis is offline
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Re: Integrated Song Store

its a problem with karoke.net site, they and MTU are aware of it.
There is nothing you do about it untill Karaoke.net fix it their end.
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  #7  
Old May 14th, 2017, 08:45 AM
Roy Dennis's Avatar
Roy Dennis Roy Dennis is offline
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Re: Integrated Song Store

I checked this morning and it now seems to be up and running again.
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