Re-upgrading Hoster v4.08...frustrations

[bendrew]

It just happened that I removed some programs that i don't used everything is fine. All programs, even microstudio and songverter is working when i happened to open Hosterv4.08 and computer says "it encounter an error and it will closed". So, tried to re-upgrade hoster and upon reaching the submission of data to MTU, It says " Your Registration Code was found disabled.The installation program was closed and your internet Browser is now showing an instruction page at so and so................... Then I submitted an issue to MTU support for almost 2 weeks now and i'm still nowhere to go. I tried again to install hoster and the same message. This is too much frustration already on my part..That's the reason I post this problem of mine. Any suggestions.......

[ddouglass]

Did you get an auto-response email from MTU after submitting the email ticket with your ticket number in it?

[bendrew]

Yes, I did and recommended a solutions, but nothing happened when i tried to follow the instruction. Until now since last week, nothing is happening and i've learned not to be anxious to solve this problem 'cause v3.4 is still working. i only used this computer for importing cd's and mp3g's but i still need a solutions for this. Latest Microstudio and Songverter is working fine. The real issue is when the re-upgrade reaches the submitting of my info to MTU says my registration code was found DISABLED. So, It's just a matter of resetting my registration and it will go thru. BTW, my computer is working in optimum performance..

[MTUSUPPORT]

Bendrew,
There are no tickets that I have open that are older than 2 days old right now. I have no clue who you are either, as your email your Username at your email, is not what you are registered under in our Store.

You need to put a new Ticket in from your email address that you purchased the software under. We no longer allow you to use multiple emails in the Forum/Store/Help center.

This slows us down and causes complaints are you have stated.

[bendrew]

MTU Support...

When i get home, I will issue a ticket for my info regarding my account. FYI, i have change dsl provider twice already that i have different email address..Thanks

[bendrew]

I received reply from MTU support about my account being updated. And i already submitted my request to edit, update my account regarding my old email addresses. I hope my request will be taken care of so that i don't have to endure this kind of situation. I'm out of town this weekend I'm not gonna do anything but you'll hear from me whether i solved my problem or not. Thanks.