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  #1  
Old June 27th, 2007, 03:55 PM
singernak singernak is offline
Registered User
 
Join Date: Aug 2004
Location: Alaska
Posts: 7
Download Link after windows re-install

Can someone tell me how to re-download the suite i purchased? i had to re-install windows and i lost everything. Also maybe something to prevent this in the future..

Can they send me the disks, as i have already paid for them?

Here is what i purchased..

Delivery Address
Chris McCreary
8528 Boundary #h2
Anchorage, AK 99504
U
Shipping Method
Shipping: Free download over the Internet - software only
Products
1 x Karaoke Suite4, Microstudio, KHPro, Vogone, Keyrite, Save $85 $138.95
Billing Information
Billing Address
Chris McCreary
8528 Boundary #h2
Anchorage, AK 99504
U
Payment Method
Credit Card
Sub-Total: $138.95
Shipping: Free download over the Internet - software only $0.00
Sales Tax $0.00
Total: $138.95
SOMEONE HELP PLEASE, AS THIS IS CAUSING ME TO GET BEHIND!!!!
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  #2  
Old June 27th, 2007, 04:30 PM
ddouglass ddouglass is offline
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Join Date: Nov 2004
Location: Ace, TX (5 miles past Nowhere)
Posts: 9,395
Go to the Support Center on the main web site and submit a ticket. That will be the fastest way to get help from MTU Support.
A way to prevent this problem in the future is to "Save" your downloads instead of hitting "Run". Then burn all of them to a CD along with your registration information. According to the information you listed in your post, you did not pay for a CD copy to be sent to you, which is extra.
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Dale Douglass
2nd Generation Karaoke
I am not a member of the MTU Staff.
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