Post your "how to" questions in the correct product Help Forum where other users will answer as well as MTU staff.
Please read the
MTU Customer Support Page to see all the ways you can get help from MTU.
If your computer crashes and will never run again, use the Web Email Form
(see above URL) and tell us the Computer Name that failed, or the Computer Name of the one that is still running. You can find the Computer Name by running Hoster or any newer MTU product, click the Help menu, and the View Registration Code command.