The HDD Imported Files Log could not be opened

[blizzardboy]

Dale you are saying that you can't do custom assembly with more than 99 tracks and that the track number can't be a duplicate one. Well I just did it with 1507 files with out any messages coming up. As far as MTU not being a large Corporation with a large support section. I can understand that but the company I mentioned before is probably smaller than MTU.

But I than post to you the ultimate question: I have 60,000 zip files. They are all in the format of Disc ID - Track Number - Artist - Title. 15 different manufactures. I want to retain the Artist, Title, and manufactures name and disc ID i.e SC8800-13, MH1011-12, CBEP464-1-07 What do I put in SELECT BRAND? What do I put in DISC ID? What do I put in BOOT ID ROOT?

[ddouglass]

Originally Posted by blizzardboy

Dale you are saying that you can't do custom assembly with more than 99 tracks and that the track number can't be a duplicate one. Well I just did it with 1507 files with out any messages coming up. As far as MTU not being a large Corporation with a large support section. I can understand that but the company I mentioned before is probably smaller than MTU.

If that corporation is less than 3 people then yes it is smaller.

What I was trying to say and may not have made clear is there can only be 99 per BookID. Did those 1507 files have Brand name in the title as well?

Originally Posted by blizzardboy

But I than post to you the ultimate question: I have 60,000 zip files. They are all in the format of Disc ID - Track Number - Artist - Title. 15 different manufactures. I want to retain the Artist, Title, and manufactures name and disc ID i.e SC8800-13, MH1011-12, CBEP464-1-07 What do I put in SELECT BRAND? What do I put in DISC ID? What do I put in BOOT ID ROOT?

This is not a custom assembly then. I would still not try to do 60,000 at once. It could be that your DiscID for some may not match exactly what MTU has in their database. If the DiscID is not recognized then it won't know the brand name either. Which would be why it is asking.
Don't assume that all won't work. It may only be a few that aren't in the database. That is why I say try working in smaller groups of say 1 - 2 hundred to start.

[blizzardboy]

None of these files had Brand Name in the title. I used a great program called KJ Manager to clean up any disc id irregularities. It checks for extra spaces, makes sure that all files are in the same format etc. Dale if I have to work in smaller groups I would be dissapointed. I have read similar posts on this forum where people have had the same problem. Just like those people I was under the impression that you can batch import any number of files into Hoster. It says right in the manual that you can. As I said before I appreciate your efforts but it is frustrating that I can't contact support. When I first bought this program I spoke to someone at MTU named Doug. I had many technical questions that he answered. This was because at this time I was helping make purchase decisions not just for myself but for 2 of my brother - in -laws and two friends including 2 licenses for myself. At that time had I known that there was no phone suport or this much difficulty we would have not made the purchase. All of the people I mentioned are having the same problems importing in Hoster. They have not the time nor the patience to sit for days or weeks to get a problem solved. Some of them have abandoned the program and moved on. They tried to solve the problems by reading the manual but have been unsuccessful. 2 of these guys are computer guys for a living and understand what they are reading. The final conclusion here in my humble opinion is that hoster has flaws in it's importing process. One of the other posts I was talking about was with a user named kevinkennedy back in December. His problem sounds pretty much like mine. The threads on that post ended after a week with semingly no resolution. You were involved in that. Was there a resolution?

[ddouglass]

All I was saying is to try a couple of smaller batches to try and work out exactly the problem. Trying to make 60,000 files push through at once is not going to point to the trouble. If some work and others don't then we can isolate it down to a reason.
Just because you run the KJ Manager says the file correct does not mean that information is in the Hoster or On-line database. If they don't match then Hoster is going to query you for the Brand name because it can't find it in its information. When it is coming back a second time asking it has moved on to the next file and is asking for its brand name. This is not going to happen with all of your files, but obviously it will happen with a percentage of them since you have so many. The newer files will be the most likely to ask, since the internal database for Hoster has not been updated in a long while and the FreeDB used for the on-line database isn't really geared toward karaoke and is dependent on users turning in updates which are many times flawed.
Kevinkennedy's problem was he wanted to ignore the discID and brand name to do a custom assembly install. He ran into the 99 limit problem. Not the same as yours though Hoster was asking for the Brand Name it was for a different reason.

[blizzardboy]

Dale I tried a smaller amount of files originally and was getting the message asking for the brand. When you say it is coming back a second time asking for the brand, well this is not the case. As soon as I hit add files the custom assembly disappeared and the message came up asking for the brand selection. Also none of these files are that new. They are older files . none of these are that recent.

[ddouglass]

If you want them listed by brand name and discid you can't use custom assembly. Custom Assembly is for those you want to have in the same bookid but don't want to keep original brand/discid or those filews you have created/modified yourself which wouldn't have a brand.

By using the DiscIDs for existing discs then Hoster is telling you this is not a custom assembly and asking for the correct brand.

[blizzardboy]

I don't know if I agree that hoster is telling me that it is not a custom assembly and asking for the correct brand. Remember I told you in an earlier post I got around the issue. The way I got around it was to keep trying it over and over. Not changing any of the information,just kept starting over and over again using custom assembly and on the, I don't know 50th time it magically accepted it and imported them. Imported 1230 zip files. Now these were Chartbuster 6 + 6 Country and Sound Choice Spotlight Series. After building the song database I checked in the search field and all of these newly imported files Kept the original Brand name and DiscID. Again I used Custom Assembly.

[mindonstrike]

Originally Posted by blizzardboy

I don't know if I agree that hoster is telling me that it is not a custom assembly and asking for the correct brand. Remember I told you in an earlier post I got around the issue. The way I got around it was to keep trying it over and over. Not changing any of the information,just kept starting over and over again using custom assembly and on the, I don't know 50th time it magically accepted it and imported them. Imported 1230 zip files. Now these were Chartbuster 6 + 6 Country and Sound Choice Spotlight Series. After building the song database I checked in the search field and all of these newly imported files Kept the original Brand name and DiscID. Again I used Custom Assembly.

That's because you can't use the same discid for different brands although usually hoster will tell you this and give you the option of changing Brands or cancelling.

[blizzardboy]

I'm not trying to use the same disc ID for different brands. Why would hoster even have a problem figuring that out when disc id's for different brands are not similar at all? This post has been going on for almost a week now. All I want to do is import a lot of files consisting of different brands which in the manual it claims it can be done and quite fast I might add. Is the manual not correct? Is there an updated way of doing this?

[ddouglass]

The manual is correct, but the problem is we can't see (visually) exactly what you are doing. Unfortunately written descriptions are a poor substitute at best, so sometimes it takes us longer to understand. It is most likely something simple that is preventing the import and I doubt it is the whole batch.

[bryant]

Dale, ( a note to the file)
I believe i have different disc ID's under the same brand name, and vica-versa.

[blizzardboy]

So what do we do next?

[ddouglass]

That's a good question. I really am not any kind of expert at this part. I have imported a couple custom assembly types from converted SCDG and that is about it. I hope someone else can come up with some ideas.

[blizzardboy]

What about someone from MTU? Do you think they may have an answer?

[blizzardboy]

Well I guess that's where it ends.

[gd123]

Dale you are saying that you can't do custom assembly with more than 99 tracks and that the track number can't be a duplicate one. Well I just did it with 1507 files...

The number 99 is the highest number a BookID Root can have. So, if you imported 1507 files, then each Disc had < 99 trks/disc. This is why Hoster kept importing.

I want to retain the Artist, Title, and manufactures name and disc ID i.e SC8800-13, MH1011-12, CBEP464-1-07 What do I put in SELECT BRAND?

None of these files had Brand Name in the title...

The Brand id NOT contained in the File Name. The Brand gets filled-in by Hoster automatically, if Hoster can interpret the DiscID correctly.

Under BATCH, you will not be able to Change the BRAND unless Hoster cannot identify the very FIRST Trk that is Clicked.

I would HIGHLY suggest to SEPARATE ALL Brands into their own Folder for BATCH Importing.

This is because I just tested BATCH IMPORTING this:
C:\A\Ah2000-02 - Kiss - Rock & Roll All Nite.zip
C:\A\Ah2000-03 - Armstrong, Louis - What A Wonderful World.zip
C:\A\Ah2000-04 - Chapin, Harry - Taxi.zip
C:\A\Ah2000-05 - Hollies, The - Long Cool Woman In A Black Dress.zip
C:\A\Ah2000-06 - Heart - Magic Man.zip
C:\A\Ah2000-07 - Derek & The Dominos - Layla.zip
C:\A\Ah2000-08 - Van Halen - Why Can't This Be Love.zip
C:\A\Amm001-01 - Keith, Toby - Honky Tonk U.zip
C:\A\Amm001-02 - Keith, Toby - As Good As I Once Was.zip
C:\A\Amm001-03 - Keith, Toby - She Ain't Hooked On Me No More.zip
C:\A\Amm001-04 - Keith, Toby - Big Blue Note.zip
C:\A\Cbep452-1-02 - Robbins, Marty - My Woman, My Woman, My Wife.zip
C:\A\Cbep452-1-03 - Mccall, C.W. - Convoy.zip
C:\A\Cbep452-1-04 - Fairchild, Barbara - Teddy Bear Song.zip
C:\A\Cbep452-1-05 - Williams, Don - Amanda.zip
C:\A\Cbep452-1-06 - Lynn, Loretta - One's On The Way.zip
C:\A\Cbep452-1-07 - Charlie, Rich - Very Special Love Song, A.zip
C:\A\Cbep452-1-08 - Twitty, Conway - You've Never Been This Far Before.zip
C:\A\Cbep452-1-09 - Young, Faron - It's Four In The Morning.zip
C:\A\Lg001-01 - Bowie, David - Space Oddity.zip
C:\A\Lg001-02 - Bowie, David - Changes.zip
C:\A\Lg001-03 - Bowie, David - Rock 'N' Roll Suicide.zip
C:\A\Mm6000-01 - Houston, Whitney - I Will Always Love You.zip
C:\A\Mm6000-02 - John, Elton - Simple Life.zip
C:\A\Mm6000-03 - Adams, Bryan - Everything I Do, I Do It For You.zip
C:\A\Sc8301-02 - Brooks, Garth - Night Will Only Know, The.zip
C:\A\Sc8301-03 - Restless Heart - Big Iron Horses.zip
C:\A\Sc8301-04 - Cyrus, Billy Ray - When I'm Gone.zip

And got this when selecting BRAND in the ADD TRACK section on the MAIN Menu:
BRAND................Disc#
AH2000...............AH2000
.........................AMM001
.........................CBEP452

This means that Hoster Imported 2 different DiscIDs under the WRONG BRAND. AMM001 and CBEP452 DO NOT belong to BRAND ALL HITS 2000. Yet, these two DiscIDs where in the DROP-DOWN Menu as Discs under the BRAND Name AH2000.


Several of your Posts state that you are selecting the Brand, then clicking add Tracks.
Post #15

Every time I click add files whether it is batch or single I get a message saying "please select brand" so I select brand and hit add files and the message pops up again. Over and over again. Now what?

Post #17

This is telling me I need to select a brand name when I have already put one in there. But every time I hit add files the brand name I have selected disappears and the error message saying select brand name appears.

Post #25

As soon as I hit add files the custom assembly disappeared and the message came up asking for the brand selection.

Note on Post #25: You couldn't have had "Custom Assembly" showing unless it was Selected First. Then, Clicking the ADD TRACKS Button, after selecting "Custom Assembly" would have put you in the "Endless Loop."

This is INCORRECT, as you DO NOT click ADD FILES a second time.

Post #33

I really am not any kind of expert at this part. I have imported a couple custom assembly types from converted SCDG and that is about it. I hope someone else can come up with some ideas.

Now, how "helpers" missed 3 GLARING references to what you were doing wrong is beyond me. Or the fact that BETA Testers do not know how to properly TEST a ZIP BATCH IMPORT...well, I don't have the words.

Click the first track listed
Click BATCH Button
Click ADD FILES Button
Select the BRAND or enter the BRAND Manually, if Hoster doesn't automatically find the BRAND
Click OK to start the BATCH IMPORT PROCESS.

Again, due to my NEGATIVE results in the above TEST of "Multiple DiscID" ZIP BATCH Importing, anyone performing ZIP BATCH Importing should GROUP EXACT BRANDS in their own Folder.


Post #22

If that corporation is less than 3 people then yes it is smaller.

I assume you are counting the receptionist to get the number 3.

[ddouglass]

Thanks GD123. You are correct I missed the glaring error as you say, because I do not work with zip files at all. I have only used BIN files with complete information in the title and a Custom Assembly from SCDG conversions. So yes that means I am not real familiar with this function.

[gd123]

Duh...the procedure is the SAME...whether working with HD CDG, BIN, MP3G, or ZIP.

So, this is not an excuse.

...because I do not work with zip files at all. I have only used BIN files with complete information in the title and a Custom Assembly from SCDG conversions.

It is not correct to Click ADD FILES, choose a BRAND, then Click ADD FILES AGAIN, which is what he was doing and what he wrote 3 times about trying to get an answer from someone who could H E L P.

[George]

Originally Posted by gd123

Duh...the procedure is the SAME...whether working with HD CDG, BIN, MP3G, or ZIP.

So, this is not an excuse.

gd123, you are out of order to come down on ddouglas as offering what you perceived as an "excuse".

Excuses can only be tendered by one in a position of responsibility failing to perform, or having an unfulfilled obligation.

Not being a member of the MTU staff, ddouglas does not fall into that catagory.

He is a member just like others who take the time and effort to try to help on these forums, so lighten up, and be thankful for those who give their time.

[blizzardboy]

I think gd123 sensed my frustration and was just trying to help. I thank him for getting involved. I also appreciate Dale for trying to help. What I am not happy about is that nobody from the MTU Staff had any input.