Laptop

[MTUSUPPORT]

The only 2 options to install the Software are the following:

1) Your computer is connected to the Internet before you start the installtion. This way you never see the part asking for a floppy disk.

2) You don't have this computer connected to the Internet, then you MUST have a Floppy drive. If you system doesn't have a floppy drive and you don't have the Internet on this system, then you will need to purchase a USB Floppy to make it work.

[Ralph Robinson]

Originally Posted by MTUSUPPORT

The only 2 options to install the Software are the following:

1) Your computer is connected to the Interenet before you start the installtion. This way you never see the part asking for a floppy disk.

2) You don't have this computer connected to the Internet, then you MUST have a Floppy drive. If you system doesn't have a floppy drive and you don't have the Internet on this system, then you will need to purchase a USB Floppy to make it work.

I guess I am connected to the internet because I am on the machine that I am trying to download the software and it is talkng to you. I have tried to pull the download from the internet and it says that my download link doesn't work. I have a upgrade disk that I am tyring to use to download and that is when I get the message about the floppy. Thanks for your response.

[Beavis]

hey bryan,

why not use a CD-ROM instead of a floppy ? most all computers have a CD drive. not all have a floppy.


just a question.

[MTUSUPPORT]

Ralph,
If you are still getting the error stating that you need to insert a Floppy disc, and the computer is connected before you start the Install. The problem most likely is that you have a Firewall, that has blocked our program from going to the Internet. You will need to go into this "Firewall" program, which could be Norton, Zone Alarm, XP Service Pack 2, etc. and allow our software to go out or disable the firewall for a few minutes while you run the Install.


To answer you Beavis,
The Reason for the Floppy is that it can be written to, over and over unlike a CD. We had toyed with trying to do a USB Flash, but it never has the same drive letter. When you start the Install it always looks to see if there is a Floppy in the A: drive with the information it needs for that computer. If so, it takes the information from the disk and skips the internet connection.

Here is how the process works:
These files are copied to the Floppy are Runme.exe, RegInfo.dat and winhttp.dll. Once the files are written to the floppy, you then take this to a computer that is connected to the Internet. You then Open the A:\ under My computer and Double click on the Runme.exe file. This then transmits the data from the Reginfo.dat file to our site and then our site removes some of the data from this file on your disk and puts the needed codes. Once this is done you take the disk back to your computer that you are trying to Install the MTU software on.

[Ralph Robinson]

Originally Posted by MTUSUPPORT

Ralph,
If you are still getting the error stating that you need to insert a Floppy disc, and the computer is connected before you start the Install. The problem most likely is that you have a Firewall, that has blocked our program from going to the Internet. You will need to go into this "Firewall" program, which could be Norton, Zone Alarm, XP Service Pack 2, etc. and allow our software to go out or disable the firewall for a few minutes while you run the Install.


To answer you Beavis,
The Reason for the Floppy is that it can be written to, over and over unlike a CD. We had toyed with trying to do a USB Flash, but it never has the same drive letter. When you start the Install it always looks to see if there is a Floppy in the A: drive with the information it needs for that computer. If so, it takes the information from the disk and skips the internet connection.

Here is how the process works:
These files are copied to the Floppy are Runme.exe, RegInfo.dat and winhttp.dll. Once the files are written to the floppy, you then take this to a computer that is connected to the Internet. You then Open the A:\ under My computer and Double click on the Runme.exe file. This then transmits the data from the Reginfo.dat file to our site and then our site removes some of the data from this file on your disk and puts the needed codes. Once this is done you take the disk back to your computer that you are trying to Install the MTU software on.

Bryan, thank you for your help and I have Norton on this machine so I disconected the firewall and I got as far as the program telling me that I had already loaded this program to two computers. If you check my records you will find that I had a computer crash and they had to install a new hard drive. The couldn't recover any of my programs so I had to re load them again. I wrote to you to see how I could do that and was given instructions. I only had one computer until I just bought this laptop and if it is going to cost me something then please let me know how much and where to send it. Again, Thanks for all the help, Ralph Robinson

[MTUSUPPORT]

Ok, Install it again. I have fixed this now for you.

[Ralph Robinson]

Originally Posted by MTUSUPPORT

Ok, Install it again. I have fixed this now for you.

I tried it several times and it says that I have used up all my downloads. /guess I am just another one of those Bevisis. Sorry to bother you but I don't know what to do. Thanks, Ralph Robinson