MTU.Community


Go Back   MTU.Community > How To Use Forums

How To Use Forums How to register, post for help, and rules.

 
 
Thread Tools Display Modes
  #1  
Old April 12th, 2005, 05:29 AM
indika indika is offline
Registered User
 
Join Date: Apr 2005
Posts: 2
Unable to connect to Internet - Allow firewall access, check Internet speed

When I try to install the software for the first time, it says Unable to connect to the internet. My Internet connection is fine. Thereore I tried with different internet connection types on several PCs. It doesnt work.

Please Help..

Last edited by admin; April 17th, 2005 at 11:17 PM.
  #2  
Old April 12th, 2005, 06:53 AM
admin admin is offline
Administrator
 
Join Date: Oct 2000
Location: Raleigh, NC, USA
Posts: 10,515
Re: Unable to connect to Internet

Do you have a firewall box, or firewall software such as ZoneAlarm or BlackIce? If so, you will need to have them grant the MTU program access to the Internet. This is the usual cause of your reported problem.

Be aware that the computer you install on is the one the program will lock its security to. Only install on the computer you want to run the program on.
__________________
Making Karaoke the best it can be!
http://www.mtu.com/
  #3  
Old April 17th, 2005, 11:17 PM
admin admin is offline
Administrator
 
Join Date: Oct 2000
Location: Raleigh, NC, USA
Posts: 10,515
Slow Internet connection can cause registration to fail

Another cause of not being able to register is a slow or intermittent Internet connection. If you see server time-outs, try again later when your Internet Service Provider and Internet connection are faster.

Sometimes you need to wait several hours and try again.
__________________
Making Karaoke the best it can be!
http://www.mtu.com/
  #4  
Old April 20th, 2005, 07:02 AM
indika indika is offline
Registered User
 
Join Date: Apr 2005
Posts: 2
Re: Unable to connect to Internet - Allow firewall access, check Internet speed

Dear Admin,

I think the reason is firewall. Our Office Network & Internet is fully protected.
 


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is On


All times are GMT -4. The time now is 11:27 AM.


Powered by vBulletin® Version 3.7.1
Copyright ©2009 - 2024, Jelsoft Enterprises Ltd.
The contents of this forum are copyrighted by Micro Technology Unlimited, 2000-2008. Use of any material from these Forums is prohibited without written agreement from MTU.