Microstudio V2.013 won't install with V1.0 unlock code - contact MTU

Gerald Franzen · #1 December 4th, 2000, 06:26 PM

I downloaded microstudio V2013 but can't activate the program. When I put in the email and serial# it shuts down. I used the email and serial# you originally sent me.

**admin** · #2 December 5th, 2000, 07:48 AM

Make sure there are no spaces or tabs in the email and serial number fields. This is the usual problem when installation fails.

Gerald Franzen · #3 December 5th, 2000, 05:47 PM

I made sure there were no spaces or tabs in both fields. It still takes me back to my desktop without authorizing installation of the problem

**admin** · #4 December 5th, 2000, 07:50 PM

Did you have Microstudio V1.0 or V2.0 earlier? If you had 1.0 the serial number will not work for 2.0.

If this is the case, email me at dave@mtu.com and I will prepare your serial number and return it to you.

[Edited by DougD on 12-06-2000 at 11:32 AM]

Gerald Franzen · #5 December 5th, 2000, 10:56 PM

I did have microstudio V1 Will be hoping that was the problem Thanks

Gerald Franzen · #6 December 6th, 2000, 07:21 PM

Thanks so much. The V1 codes will not unlock the V2 microstudio program. My program is now up and running.
Thanks again!!!!!

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