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  #1  
Old September 7th, 2003, 01:28 PM
wjbaldwin wjbaldwin is offline
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Join Date: Sep 2003
Location: Slidell, LA
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Unhappy purchased software download instructions
Can anyone tell me how long it took them to get download instructions for purchased software? I purchase yesterday and immediately got a confirmation of purchase but no instructions to download. I have tried to email requesting instructions but none of my emails by three different accounts would go thru....

Thanks
Bill
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  #2  
Old September 7th, 2003, 02:50 PM
gduns - with the Lord's Avatar
gduns - with the Lord gduns - with the Lord is offline
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If it was after they closed, then it will be monday. they are pretty prompt. you are going to enjoy the programs I have all the mtu software, and I love it.

By the way, we are practically neighbors. I am from Marrero, and have a motorhome in Lacombe. Enjoy
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  #3  
Old September 7th, 2003, 04:06 PM
wjbaldwin wjbaldwin is offline
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Smile download instructions.
Thanks a lot neighbor. That makes me feel much better. Hope to have a lot of fun with the programs.....

Bill
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  #4  
Old September 8th, 2003, 08:26 PM
admin admin is offline
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Location: Raleigh, NC, USA
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Abnormal operation.....
Bill, normally your download instruction email would have been sent automatically by our on-line store when you order by Credit Card. However, something messed up in the server and caused these to not be sent automatically.

You should have received these today after we manually approved them for sending.

Our webmaster has been working on the problem today.
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  #5  
Old September 8th, 2003, 10:06 PM
wjbaldwin wjbaldwin is offline
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I received today .... thanks a lot... have a great one
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