puter and hoster upgrade

[ddouglass]

Hoster Lite or Full version?
If you have Lite it will only install on 1 computer. You will need to uninstall it from the other computer.
You will probably need to put in an emergency support ticket to get your original registration unlocked so you can install the version 3.
If it won't install you should be getting a message from MTU as to why it won't install. It would help if you post the message so we know exactly why it won't install. What does the message say?
Which version 3 do you have?

[dan matney]

The version that I have and am currently using is 3.00 I have always used this and works wonderful and have never ever had a problem with it. when I paid for the newest version to download onto the new laptop, it says i had version 3.22, even though I know it is 3.00.
None of the reg. codes will work and I can not even install from the original cd to the lap top, I tried that thinking, if I did that then I could download the upgrade, but nothing is working here. Thank you for your help.
kowboy

[ddouglass]

They may tell you you need to download 3.321 to install first instead of your 3.00. But as well they will need to reset your registry codes for you to install.
What operating system on the laptop do you have? If it is Vista or Windows 7 then there are somethings you need to do prior to installation.
http://www.mtu.com/upgrades/hoster/v...de-hoster4.htm
For XP go to this link:
http://www.mtu.com/upgrades/hoster/xp-changes.htm

[dan matney]

Im sorry I did not include in the answer what the message was that comes up when I attempt to download and or install either the up grade or the old version of hoster, this is the message that comes up..........
error 0x80040702 failed to load DLL_ismtu

[dan matney]

Please will you help with this really need to be up and running for a job.

[ddouglass]

This is usually an uninstall error.
If you haven't done so yet submit an Emergency Support Email Ticket from the Support page on the main web page. MTUSupport should be able to get you straightened out and installing.

When you download, don't click on RUN. Use the SAVE button and save a copy to your computer. Do this for both the 3.321 and 4.20.

[marklwood]

While you are waiting, make sure to do all the Custom Updates from Windows. Namely the .NET framework. Then do all of the other tweaks that are listed in a previous message. ESPECIALLY turning off the UAC. Bothe of these can cause that error.