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  #1  
Old October 1st, 2009, 10:00 PM
jake7471 jake7471 is offline
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I do have an earlier version installed...it is 3.21. I will send an emergency ticket now. Thanks! Hopefully they can help me.
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  #2  
Old October 1st, 2009, 10:16 PM
ddouglass ddouglass is offline
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The problem now then is that it is showing as already installed on two computers. Be sure to give them the information on the dead one to be released.
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  #3  
Old October 1st, 2009, 10:17 PM
jake7471 jake7471 is offline
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Ok what happens if I don't know the information on the dead one? I can't boot it up to look at anything. Do I just tell them what kind it was?
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  #4  
Old October 1st, 2009, 10:22 PM
jake7471 jake7471 is offline
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Join Date: May 2006
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HA HA HA I am an idiot!!!! When I tried installing the upgrade it already had a registration code in it so I just left it. I didn't even consider the new registration code that I got when I purchased the new upgrade. I just entered the new registration code and voila...it installed...lol. Thanks for helping me through a blonde moment!!!!
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