Can't Perform Upgrade

[ddouglass]

Originally Posted by klanctot

(Posted 3 days ago as trouble ticket, no reads or responses)

I am currently on Hoster 3.321. It works correctly. I purchased and downloaded the hoster 4.08 update. I have tried several times to install this update, carefully copying the update key from the bottom of the registration page. I also re-downloaded the hoster408setup.exe in case it was corrupt. When I do the submit to MTU step, it comes back with 'You entered an upgrade registration code in the original registration code field" ???????? I then tried using the registration code under 'show registration code' on the 3.321 version, and got 'This registration code is for a different product....." What does it want, and where do I find it??????

In case you aren't understanding what they are saying. Leave 3.321 installed. When you open the setup you have two choices "Remove" and "Upgrade". Choose Upgrade. On the page for the Registration Code enter the code from the 4.08 upgrade purchase page. Complete the install.