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#1
May 5th, 2009, 12:10 AM
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I already did change the old email address from the new one and i can log in to my account. The problem is, I have 1 old old email address which i use for songverter and microstudio and another old one for hoster. So, i submitted an issue to change the old email to my new one so that i will only enter 1 curremt email address for the 3 program. And there's no way i can do it except MTU support.I'm not doing anything right now and i'm waiting for a reply from MTU support for the change.
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#2
May 5th, 2009, 12:40 AM
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Once you change your email in your Store account then all subsequent installs for all your products would be with that email address and not the old one even if the old one is still showing on the purchase order page.
__________________
Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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#3
May 5th, 2009, 01:35 AM
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Dale, I appreciate your quick response, but unluckily, you might not be correct in your opinion this time. "cause I just tried re-upgrading Microstudio v4.20 to see if you are right but it won't let do it using new email address, so i use the old one that goes with my purchase and it did. I think, MTU people will do this changes regarding this matter...Sorry....
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#4
May 5th, 2009, 10:25 PM
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I received an email from MTU support stating that they already changed all my email address to the latest one, but for the meantime i rather not do anything until i saw changes on my account. My account still haven't change yet. Thanks to everyone........
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#5
May 5th, 2009, 10:48 PM
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It won't change the text on file in your account so you won't see this change until after you have reregistered (re-installed) the program again with the new email address.
__________________
Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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#6
May 7th, 2009, 09:10 PM
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Update:
Quote: "I have changed all your emails to this account". MTU Support said. So, now i tried upgrading hoster v4.08 and the new changes let me continue with the installation except that an Error 1706 came up. I'am not worried about the error code 1706 'cause this already happened as long as it let me continue my installation. So, in other words it accepted the new email address that i'm using now. i will not try Microstudio and Songverter at this time 'cause they are working and I will uninstall Hoster v4.08 and re-install v 4.06 and for sure that will fix my problem... If not, I am back here again..
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#7
May 7th, 2009, 09:33 PM
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Why are you going back to 4.06 if the 4.08 works now? You never said anything about another problem.
__________________
Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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