invalid path

[paul dinklocker]

dale , where is windows explorer. i can't find it on my computer. i went to bottom of screenwhere it says search. when i did this , i typed in mirotechnology and it searched for the files. from your directions ,the rest of the directions fit with what i did. paul

[paul dinklocker]

dale ,i found windows exployer but can't find an uninstall for microstudio. i looked in all programs where it 's located where some prodrams have an uninstall where it's listed,microstudio doesn't have that option. paul

[paul dinklocker]

hey dale, i sent my reply before i read yours. the software worked until about 2 months ago. not sure how to get mtu to try to fix problem? i don't know about the ticket. the only tickets i,ve had , i've had to pay,ouch ! thanks for all your help anyway and god bless paul

[paul dinklocker]

dale ,i downloaded the latest demo yerson and i get the same message (invalid path) on that software also. i e-mailed them about the path problem. waiting for them to reply. paul

[ddouglass]

Did you just send an email? They will never see it as they get so much spam it is hard to pick out the legit ones.
Go to the Support page on the web site and there is an email form that will send a ticket to MTU Support. A while later you will get an automatic response email backwith your ticket number. Be sure and look for that email, because if you don't get it you won't see their replies about it either.
And the "Uninstaller" is built into the setup program on your CD. Start the setup and on the first page you are given a choice to Upgrade or Remove.
I think you will need to remove the 2.613 version, before installing the Demo so there is no conflict.

[paul dinklocker]

hey dale, i sent the e-mail on there e-mail sight. they already told me with an e-mail that they would look at my problem and get back with me in 48 hours. i told them that you tried to help me and that i really appreciated your help. once again thanks for all you tried to do . i will uninstall the software before i re download the demo to see if that works. i will let you know what happens and also what they say or come up with paul

[ddouglass]

Bryan should be calling you so he can hook up remotely and see what is going on. He called me this afternoon and we talked about your problem, so he has an idea what all we tried.