Error 0x80040702 Failure to load dll

[ddouglass]

This error usually means something for Vista (or XP) isn't loaded that the installer needs to complete the install.
Did you do all the Auto (Express) updates or the Custom Updates from the Microsoft Update web site? It needs to be all the software Custom Updates because the Auto ones are only the critical (as selected by Microsoft) updates. This does not include things like .net Framework and others.
Do not do any of the Hardware updates from there as those usually are not the current or correct ones for your system. Those would not cause this error.

[monikascott]

Yes I did update over and over and over again... It seemed like every time I restarted my computer there were a few more updates to be installed... took me 3 days to get them all up to date.

[ddouglass]

That would be the Automatic Updates. That isn't everything you need.
You need to go to your Start Menu and find either Windows Update or Microsoft Update in the list. If you can't find it there open Internet Explorer and under Tools look for Windows Update. These will connect you to Microsoft's Update web page. Wait for it to fully load and then look for Custom Updates and click on that. Microsoft will list what is available. Those are the updates you need. ".net Framework" is the most important one, because none of the MTU programs will load if it isn't installed on your computer.

[monikascott]

I actually did do that. I even remember downloading the update called framework. I didn't get my Service Pack 1 until I updated 73 files and then I had another 26 and in between I had one here, 3 there... I downloaded all critical or non-critical. dll would be a driver, but I'm not sure what I need to do to figure out what driver it doesn't want to load. Microstudio is the only one that doesn't want to install and where I get an error message. My sound still works (common problem when you update on vista), so I don't know what to do anymore. I re-checked to make sure I didn't have any more updates, but there really are no more.

[monikascott]

Just thought I'd post what my computer said about the framework update. Is that what you were talking about?



Security Update for Microsoft .NET Framework, Version 2.0 (KB929916)

Installation date: ‎1/‎28/‎2009 10:40 PM

Installation status: Successful

Update type: Important

A security issue has been identified that could allow an attacker to compromise your Windows-based system running the Microsoft .NET Framework and gain access to restricted data. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.

More information:
http://go.microsoft.com/fwlink/?LinkId=91233

Help and Support:
http://support.microsoft.com

[ddouglass]

You need to go back and check again, because there is also a version 3.0 with updates after that including a 3.5 upodate to it. As with the Auto update the Custom has to be checked several times too I got a brand new Dell laptop with XP and I think it took a week of daily updates to finally get it all....Microsoft has never learned how to bundle this stuff up correctly.
In the Error message does it say what DLL file it can't load?

[monikascott]

I just went to microsoft, and downloaded their .net framework 3.5 plus service pack. still doesn't work. I kept trying to use their "manager" to get more optional updates, but it keeps telling me I'm all up to date. So that's why I went and just searched for the update and updated it myself.

The exact error message I get is:

Error Number 0x80040702
Failure to load dll:_isuser
Setup will now terminate