Step by Step Help?

[bryant]

Originally Posted by Michelle

no honey...you aren't understanding....
I don't expect anyone to 'Jump'.....I got this computer in Sept. and haven't been able to use it since then.....I tried to contact people over and over again....and have waited literally months for a reply ....when I called and left messages on the phones asking for help ...not one call back..or not one private message....it's not that I'm at my wit's end after a couple days or a couple weeks...it's been a couple months....

I restored the MTU...and I thank you for that. I still have problems with getting the disk to read and with doing anything with it.
and now I know it's an enternal problem. so lets see if they will contact me about it...

not trying at all to be a pain in the butt...but if you bought something for over 2000. and couldn't get it to work for you ...it would be like you just wasted your money....

I hope my tomorrow goes better.....

Hi Michelle, perhaps I can help you. It must be frustrating to be in your position. If you would like to call me, I can private message you my phone number and perhaps walk you thru step by step in exactly what you are trying to do. Let me know?

[Michelle]

thanks,

perhaps tomorrow...but when I am going and opening hoster ...going to import songs and import cd tracks...it doesn't read the brand cds (like it did before) or the disk #....and if it did it before then it should read it again......(I paid for that ..plus if something is wrong and I go thru all this work for nothing as it is then erased)....
but even when I put the CDG in ...the computer doesn't recognize it to download any of the songs.
something is wrong ? It may have dropped a couple inches from a bottom file but this is supposed to be 'durable'....so ???? not getting it.

sigh.

[Michelle]

it says Hoster Application has encountered a problem and needs to close. we are sorry for the inconvienience.
then to send them a report...which I can't because I don't have online with this computer

[billyo]

Originally Posted by Michelle

thanks,

perhaps tomorrow...but when I am going and opening hoster ...going to import songs and import cd tracks...it doesn't read the brand cds (like it did before) or the disk #....and if it did it before then it should read it again......(I paid for that ..plus if something is wrong and I go thru all this work for nothing as it is then erased)....
but even when I put the CDG in ...the computer doesn't recognize it to do
something is wrong ? It may have dropped a couple inches from a bottom file but this is supposed to be 'durable'....so ???? not getting it.

sigh.

michelle
click on tools, and click on cd/dvd drive.this should tell you if your drive is able or unable to read cdg's..supposed to say read/yes and write/yes if not look for the manufacturers name and update the firmware
i just set you another private msg...mtu's installed cd/dvd drive are all capable of reading/writing cdg's.

[Michelle]

it gives drive and then under Kar Read it says No and under Reader it says hide.....
?
I can't play anything and it won't read anything. also I don't know how to upload things onto this laptop....I would have to use my current connection for this computer which is dial up....

[Beavis]

there are steps you must take before installing hoster.

you need to know at the very least, i little about computers.

im shocked that people still use dial up !

[billyo]

Originally Posted by Beavis

there are steps you must take before installing hoster.

you need to know at the very least, i little about computers.

i live in so.fla. and there are some parts in our area that high speed are not yet available, i have a friend that live in that part of town and he couldn't even get a cell phone connection ( dead spot )

[Michelle]

skybird,

I don't take what your saying as mean. Here is where I'm coming from.

After I recvd my already installed Hoster ....which the company said was a piece of cake to install disk and use programs...
1 I found it not so easy
2 I called them by phone to help me out....getting answering machines to which I had left numerous messages....when I originally ordered my machine..how fast they were to take my money...believe me I called alot....always an answering machine.
3. I then was trying everything and wrote a couple notes....messages...
4. I didn't create this thread...It was some other thread and I think someone separated it for me....because they said I should start my own thread....
5. I also put in a ticket for help/assistance before knowing about a forum and never recvd it....they said they thought I had figured it out because of a thread I asked a question in.......I am not a forum type of girl...It's hard for me to follow and communicate with people..this is the most I've EVER posted on anything....I'll read but rarely post and for something like this...I was lucky enough to get an email to be able to get back into it or I wouldn't have been able to.
I think they should have answered me 'privately'....period. Not assuming that a forum had answered me ....or I 'figured it out'.
6. I think I understand how to download and where to put my files now....HOWEVER.....there is definately something wrong with my drive as I can't even 'type in the disk brand' without an error.
7. I even tried getting online to make sure the error was sent in and I have to join msn which is out of the ?.
8. I just want them to send me a disk to 'fix this problem'.
so I will wait for my ticket and hope they send me a personal email ....or better yet a call as I don't think it should have gone this long..no matter how small the company.

I do appreciate the help....I am going to call to talk tomorrow....
=I had to cancel tonights show because I have other problems going on now......my SUV decided it was done working and won't start. .... won't take a jump .....and now will have to be towed. ..so I can't get my equiptment from last nights show....I was considering just buying a new vehicle ...but can't deal with the stress of the car dealerships....and their bs.

LONG DAY!

[bryant]

Originally Posted by billyo

i live in so.fla. and there are some parts in our area that high speed are not yet available, i have a friend that live in that part of town and he couldn't even get a cell phone connection ( dead spot )

Most of Maine is exactly like that, dead spots, nuttin' but dial up, etc.

[Michelle]

and now it says under Kar Read Yes and under Reader Show

[Michelle]

I'm shocked at myself too..but I just can't afford to go to higher speed.
:(
My sister who shares a space has high speed but she's too much of a b*$Y to allow me to hook up to hers.....

this

[bryant]

Originally Posted by Michelle

too much of a b*$Y

Now, that's a new one

[Michelle]

I'm shocked at myself too..but I just can't afford to go to higher speed.
:(
My sister who shares a space has high speed but she's too much of a b*$Y to allow me to hook up to hers.....

Hoster was already loaded for me when I got my computer. I just don't understand why it won't let me download anything now.....when it did before. maybe my computer is a lemon.

[Beavis]

are you still getting the hoster error message, then hoster shuts down ?

what exactly does the error message say ?



what version of windows do you have and is it up to date in windows custom updates ??

[Skybird74]

Originally Posted by Michelle

it gives drive and then under Kar Read it says No and under Reader it says hide.....
?
I can't play anything and it won't read anything. also I don't know how to upload things onto this laptop....I would have to use my current connection for this computer which is dial up....

Michelle, you don't need to go on-line to upload/import your CDs into Hoster, which is what you said you wanted to do. If the drive now says "Kar Read Yes", then it will read your disks. You still have to pick the DiskID from the drop down list, instead of expecting Hoster to know what you put in without you telling it. It will fill in the rest of the information, as I have stated before.

You stated that you never heard from MTU since you first tried to contact them in October. You may have missed it, but Admin did respond to you by writing you a very long & detailed post. Go to the beginning of this Thread and you will see your request & their answer.

Otherwise, you might want to take Bryant up on his offer to help you "step-by-step", since everything everyone has been saying here has not helped you.