Need help with Back (system Crashed)(DALE HELP)

[Skybird74]

So, Mike, I see you have Vista. So, how is Hoster working on yours? I haven't seen anything from you regarding all the problems other Vista users are having??? ... mostly video complaints

[MikeP]

Originally Posted by Skybird74

So, Mike, I see you have Vista. So, how is Hoster working on yours? I haven't seen anything from you regarding all the problems other Vista users are having??? ... mostly video complaints

My Vista Laptop is working perfectly in dual screen mode with 4.04 - as is my XP PC.
The only problem I have with 4.04 is that it will not automatically convert my old playlists that originally contained a lot of HDZIP to HDMP3G. Which means I have to redbuild any old playlists I want to use.
Sorry I can't think of anything helpful to add that might fix your problem.

[bigjohn]

Not sure how you can do that if you cant remove from the down lappy. But im sure if you let mtu know what has happened they can free the code for you to install again on what ever machine you like.

[Skybird74]

Originally Posted by MikeP

My Vista Laptop is working perfectly in dual screen mode with 4.04 - as is my XP PC.
The only problem I have with 4.04 is that it will not automatically convert my old playlists that originally contained a lot of HDZIP to HDMP3G. Which means I have to redbuild any old playlists I want to use.
Sorry I can't think of anything helpful to add that might fix your problem.

Thanks. That was very useful information for me. I use Playlists constantly, especially for myself since most of my gigs are me doing all the singing. But if it's just the zip to mp3g files, then maybe I'll be OK. I put together most of my playlists before I learned about converting files to zip for storage. Personally, I haven't had a problems yet, because I only have 4. on my backup & still using 3.321 for Shows. So, I haven't used it enough to find any quirks yet. I was trying to help KaraokeDJ...

[bigjohn]

i found on the first opening of a playlist with a zip file would work but if you closed hoster with that playlist opened then they will convert to the new formate and wont play.But now with 4.04 files get checked before hoster opens converted then zip files will play.In 4.03 if i open a playlist and it stayed open zips would play if you switch playlist then they would not play.Not sure whats going on with them number or id is the same so they should play will try that out hummmmmmm

[marklwood]

Hey Frances, to answer your original question, you will have to submit a support ticket to reset your reg on the dead computer. Support seems to be gaining ground on the backlog and was pretty quick to respond last week. I got my backup comp out to install 4.x on it from 3.x since I was fairly confident that my main machine is stable enough that I don't have to worry about it. When I pulled the machine out of the storeroom to do the install, I too had a fried motherboard. I submitted a ticket on Friday @ 1pm and figured I would do the install this week. I got a response back @ 3pm resetting my reg.

I am going to install on a Vista laptop for no other reason than to see what all the fuss is about with Hoster and Vista. Maybe I can be of some limited assistance to others who are having trouble.

[madjim- with the Lord]

Originally Posted by marklwood

Hey Frances, to answer your original question, you will have to submit a support ticket to reset your reg on the dead computer.

Fran,
Mark is correct, this is why. The new feature that MTU added to Hoster 4.0X concerning installs, is the ability to remove Hoster 4.0X from one computer and install it on a different computer without MTU's intervension (you have to be online ). Since your machine went south on you (died ), you were not able to uninstall Hoster so MTU will have to reset this manualy on their end.

Jim

[Skybird74]

May be a silly question - but when you un-install, you're usually not on-line, so how does MTU know it was done first? So, if you can install on a different machine without MTU's intervention, as long as you are on-line, then why is a support ticket needed to re-set the registration?

[hwheeler43]

When you uninstall you have to be online.

[madjim- with the Lord]

Originally Posted by Skybird74

May be a silly question - but when you un-install, you're usually not on-line, so how does MTU know it was done first? So, if you can install on a different machine without MTU's intervention, as long as you are on-line, then why is a support ticket needed to re-set the registration?

This feature was not added until Hoster 4. Any version before that will require contacing MTU for a reset.

If you unistall Hoster 4 (to move to another computer) without being online, MTU will have no way of knowing you did this and the install on your new computer will fail.

I hope this helps clear things up.

Jim