program not responding

[billyo]

Originally Posted by ddouglass;[QUOTE

80766]The error message should say what is not responding. It could be the mouse program or some other background program that doesn't close when it is supposed to. If she closes Hoster it should be gone from the processes list in task manager before she tries to shutdown.

[/quote]

i just know what other program was running she just opened hoster,after showing me the new version of hoster,( had to start my show ) she closed it, right after that she got an hour glass waited a while then the "program not responding "came on, tried to closed the error msg, program not responding came on again, and again...till she pushed the power button off.

[marklwood]

What Dale and I are trying to say is, even though you THINK you only have one program running, you in fact have many things loaded into memory and in Windows swap file. If you would just try some of the suggestions and get back to us about the results, we may be able to help narrow it down. When you hit alt ctrl del you will see a whole list of running processes. Check the applications tab first. After shutting down Hoster look at the list to see if it is still running. Then start closing programs from the processes list leaving explorer and task manager for the last. You need to give it a minute between processes to see when the error pops up. Then report back with the results. I feel 99.9% sure this is a Windows error and not a Hoster issue. If it were Hoster, somebody should have reported this same error by now.

[billyo]

Originally Posted by marklwood

What Dale and I are trying to say is, even though you THINK you only have one program running, you in fact have many things loaded into memory and in Windows swap file. If you would just try some of the suggestions and get back to us about the results, we may be able to help narrow it down. When you hit alt ctrl del you will see a whole list of running processes. Check the applications tab first. After shutting down Hoster look at the list to see if it is still running. Then start closing programs from the processes list leaving explorer and task manager for the last. You need to give it a minute between processes to see when the error pops up. Then report back with the results. I feel 99.9% sure this is a Windows error and not a Hoster issue. If it were Hoster, somebody should have reported this same error by now.

ok, thanks for the quick responsed, i'll try your suggestion when i see her..

[billyo]

i was just over her house today, and nothing seems to work, alt. control delete wont even respond in order for me to go to task mgmt to see what other programs is running... program not responding still pops up..

[madjim- with the Lord]

Hey Billy,
Did you get the latest drivers for her video card?

Jim

[billyo]

[

quote=madjim;80799]Hey Billy,
Did you get the latest drivers for her video card?

Jim [/quote]

i'm not sure if she did, but i'll asked her when i see her again, thanks for the suggestion.

[marklwood]

This is sounding more and more like a hardware failure, but just to make sure. Try http://www.belarc.com/free_download.html and check the results of her windows fixes to see if any of them failed. This will also list the drivers and versions to check for updates. It will also help to identify the hardware in the machine if you need to swap parts around for hardware testing.

[ddouglass]

Originally Posted by billyo

i was just over her house today, and nothing seems to work, alt. control delete wont even respond in order for me to go to task mgmt to see what other programs is running... program not responding still pops up..

Try opening task manager before starting the shutdown. If Ctrl-Alt-Delete won't work to open it, try right clicking on taskbar and choose it.