Continuing issue - Already on 2 computers message after replacing hard drive

[kutani]

Thank you Jim and Douglas!

I finally wrote a long, thought out and critical letter to their sales department yesterday. I received a very nice note from Lynne Cox in Sales and Marketing who was going to see the president that day.

I wasn't home at the time, but Dave Cox, the president, called in the afternoon and apologized that they had allowed the issue to go on this long. He made it clear that it would be fixed right away. I then tried to load the software again last night and I was able to load all the software successfully.

Thank you again for your support you guys!!!

Bill