Sorry To Hear Everbody's Problems

[gd123]

I have not upgraded as my 1st clue was bundling 3.4 with 4.0.

My 2nd clue was the 2 years it took to get 4.0 and seeing the list of improvements that had nothing to do with making it any easier to get a song into the playlist. 2 years...and all that was accomplished was to change the format of the SND (which is the ONLY improvement that the SINGERS see)? 2 years...and I add a BookID and a Singer's name to the Playlist in the EXACT same way prior to 4.0 (Am I STILL typing the SAME Singer's Name into the Playlist OVER AND OVER again)? 2 years...and the Playlist looks EXACTLY the same? 2 years...and there is NO DRAG AND DROP?

My 3rd clue was the "reduced" upgrade price for "loyal" customers.

As stated perfectly in another Post, the customers are not Beta testers and, I will add, not guinea pigs.

MTU has missed the mark and I will wait patiently until they do hit the mark.

[ddouglass]

Originally Posted by gd123

I have not upgraded as my 1st clue was bundling 3.4 with 4.0.

My 2nd clue was the 2 years it took to get 4.0 and seeing the list of improvements that had nothing to do with making it any easier to get a song into the playlist. 2 years...and all that was accomplished was to change the format of the SND (which is the ONLY improvement that the SINGERS see)? 2 years...and I add a BookID and a Singer's name to the Playlist in the EXACT same way prior to 4.0 (Am I STILL typing the SAME Singer's Name into the Playlist OVER AND OVER again)? 2 years...and the Playlist looks EXACTLY the same? 2 years...and there is NO DRAG AND DROP?

My 3rd clue was the "reduced" upgrade price for "loyal" customers.

As stated perfectly in another Post, the customers are not Beta testers and, I will add, not guinea pigs.

MTU has missed the mark and I will wait patiently until they do hit the mark.

Your first clue was at the request of users, not MTU's idea and was because of the added features that they wanted it so they would have time to learn how to use all the new features before having to use it in their shows.
Your second clue you are missing. The development time you are listing is the time to gather all of the user requested features and determine how to integrate them into an already excellent program.
What the singers see is a much improved and more professional looking display including a marquee, an intermision screen, full size videos without having to struggle getting it to fit, a background for normal music play and the SND improvement.
The additional new features are to help the host be able to do their show much easier. Obviously you have not checked out the Singers Database where you can build a list of the songs a singer does regularly. Or noticed the dropdown list of Singers names that shows up the minute you type the first letter and saves you many keystrokes.
The playlist has changed with the addition of the the file type and the BookID. I am not sure what you want to drag-n-drop? If you are referring to being able to move a song up or down in the playlist this is still there and working.
Your third clue baffles me because this is the highest price (if I am not mistaken) they have had for an upgrade to Hoster.

[mindonstrike]

Originally Posted by gd123

I have not upgraded as my 1st clue was bundling 3.4 with 4.0.

This was a long over due great idea. Everytime a new feature is added some people have problems getting it to work and have to re-instal an older version until it's figured out. That can be difficult if you are at a gig with no internet access, not to mention it just makes an already difficult situation more difficult. Add to that the fact that there is a bit more of a learning curve with 4. Bundling gives users a chance to aquaint themselves with it while still using a version they are more familiar with. Bundling an old version with the new makes good sense.

My 2nd clue was the 2 years it took to get 4.0 and seeing the list of improvements that had nothing to do with making it any easier to get a song into the playlist.

If there is an easier way to add a song than puch in a few numbers and hit enter or double clicking a song name, I'd be curious to see it.

2 years...and all that was accomplished was to change the format of the SND (which is the ONLY improvement that the SINGERS see)?

??

2 years...and I add a BookID and a Singer's name to the Playlist in the EXACT same way prior to 4.0

? Again I can't see how it could be much easier

(Am I STILL typing the SAME Singer's Name into the Playlist OVER AND OVER again)?

Uh...no. Add it to the singer database once and then use that over and over.Same with their favorite songs if you like.

2 years...and the Playlist looks EXACTLY the same? 2 years...and there is NO DRAG AND DROP?

The playlist does not look "EXACTLY" like anything previous. The changes aren't big changes, but the layout is efficient.

My 3rd clue was the "reduced" upgrade price for "loyal" customers.

?? This is a common practice in business. MTU has been offering this on Hoster for at least the 5 years I've used it and 7 years on their other products. I do see they've tightened up the requirements a bit to cut back on abuse.

As stated perfectly in another Post, the customers are not Beta testers and, I will add, not guinea pigs.

You are correct. And no-one is treating the customers that way. Few take pride in their good name like MTU, and no one wants to see it sullied this way. You can beta test till the end of time and still have issue occur in the market place, MTU is working feverishly to fix those issues.

[marklwood]

From the point of view as a KJ, I think the singer's database was the single BEST feature they have added. Can you imagine how easy it will be to turn those once every couple of months customers into once or twice a week customers when you can "remember" every song they ever sang even down to key changes? Even being able to tell how long it has been since they have been there can be a great help. Maybe you should ask why? Was there something wrong? Can I help?

As far as the SND, what a godsend for the busy venues when customers can look at the TV and find out who is singing and when for the next 45 minutes?

From the point of view as a bar owner, I am happy as a clam with the added features. If they can get some of the ideas worked out for managing the singer rotation, I can see myself getting a headset mic and KJing and tending bar at the same time on slower nights. My next amp is going to have a remote control for sure, just to be able to pull this off. I could be the singing bartender Look out Coyote Ugly!! Fatter and uglier is coming to get you!!

[bigjohn]

dont get me wrong i like hoster a lot used it now for 4 to 5 years but mtu does get behind and in a state of fluks all the time and also always will have a bug or to yes mtu does fix them in time it is a money thing updates all the time most fix problems or bugs. mtu has to many programs on the go and my thought is that some of them should be together in one program anyway. The big thing that hoster has on the rest of the pack you dont need a player to play singers disks brought to a show. i could go on and on but thats it. the program is a good one for what it is.

[madjim- with the Lord]

Originally Posted by bigjohn

the program is a good one for what it is.

John,
You are correct, "what it is" is the best karaoke hosting program on the planet and "it is", the best.

Your complaints are unclear, please give us some details about your problem so we can get you going.

With All Respect.

Jim

[T and J Karaoke]

Originally Posted by bigjohn

The big thing that hoster has on the rest of the pack you dont need a player to play singers disks brought to a show. i could go on and on but thats it. the program is a good one for what it is.

I don't know about you John but I have alot of singers who are actually artists and make their own music. So therefore they can bring me their dub and sing their own song with this feature at my shows. I can also use the other programs to create the words for it too. So therefore I feel it is good for hoster to have those things, for just that reason. Another reason. Take Rehab, Sittin at a bar... Rehab has not released this song for karaoke, eventhough everyone on the planet wants it. Do you know you can take the original and make your own karaoke if you wanted to with the programs hoster has given you? I mean they give you the tools, we just have to learn how to use them. It takes time but it is well worth it to me to see smiling faces on my customers. I love my jobs and they love me. As far as hoster, yes there are other programs out there but by far I like hosters set up better and also like that hoster stays on top of all our requests. When they load a new version they are still sometimes trying to get kinks out, like anyother program. But you also got to understand that it has to meet microsoft and mac needs too. Sometimes that is difficult and it takes some brain work. Not everything you get runs perfect, even microsoft has updates. You just don't see what they are updating. The hoster crew listens to our needs and wants and tries its best to make their customers happy. Cause if they don't make us happy, how are we going to make our customers in the karoake world happy! 50% is the program the other 50% is personality of the show and how you present it. You have a messed up system you are going to have unhappy people.

[laddie]

Originally Posted by T and J Karaoke

Another reason. Take Rehab, Sittin at a bar... Rehab has not released this song for karaoke, eventhough everyone on the planet wants it.

I am sure you know this. But for those who read this and dont know, It is not legal to convert songs such as this to Karaoke and use them in your shows,

[bryant]

Originally Posted by laddie

I am sure you know this. But for those who read this and dont know, It is not legal to convert songs such as this to Karaoke and use them in your shows,

Exactly, and I have converted rehab using MTU products, and it gets sung quite a bit, too.

[bigjohn]

guys sorry i was off topic hoster 4.03 worked fine for me just lost some songs on a rebuild that i will need to fix. For the most part what ever part of hoster i used worked fine after i check out why something were working the way they did thankyou mtu looking pretty good. Only thing i dont think marquee will work on a 800mhz machine if you say that is the minimum that hoster will run at.You may need to shut a lot of things down to run smooth.

[stublack]

Pop Hits Monthly does have the song Sittin' At A Bar by Rehab.

[madjim- with the Lord]

Originally Posted by stublack

Pop Hits Monthly does have the song Sittin' At A Bar by Rehab.

Cool, what disc is it on?

Thanks

Jim

[Robster]

Originally Posted by madjim

Cool, what disc is it on?

Thanks

Jim

PHM0809 Track 07

[madjim- with the Lord]

Thanks Rob, I'll have to get a copy.

Jim

[laddie]

Originally Posted by gd123

I have not upgraded as my 1st clue was bundling 3.4 with 4.0.

My 2nd clue was the 2 years it took to get 4.0 and seeing the list of improvements that had nothing to do with making it any easier to get a song into the playlist. 2 years...and all that was accomplished was to change the format of the SND (which is the ONLY improvement that the SINGERS see)? 2 years...and I add a BookID and a Singer's name to the Playlist in the EXACT same way prior to 4.0 (Am I STILL typing the SAME Singer's Name into the Playlist OVER AND OVER again)? 2 years...and the Playlist looks EXACTLY the same? 2 years...and there is NO DRAG AND DROP?

I am not sure that you have used the program, but entering a song in the play list is much easier than the old version. The list layout is better(not the same). The singer screens are better. I run a show 4 nites a week. I found a couple of gliches but nothing serious. I put in two tech support tickets and got a reply on both, fast. I can't think of simpler way of getting a song into the play list, unless you have someone else do it for you. What do you want to drag and drop?