Sorry To Hear Everbody's Problems

[billyo]

Originally Posted by kedmison

i dont have any problem upgrading too , just have issues with sp3 thats why i havent done it yet, without my issues with sp3 i'll probably would be one of the people in here asking for a solution to all the glitches that's happening now, but still i wont upgrade both of my laptops at the same time, specially upgrading hours before a show..

[johnocolin]

If a reputable software company(as MTU is) tell me that they have new software that has been through several months of Beta testing and it is working and bugs are fixed then i have to believe that when i upgrade.The software is not for free.Money doesn´t grow on trees.And what about those customers that have found MTU for the first time and have bought their first copy of Hoster for a couple of hundred dollars!.What goes through their head when faced with these sort of problems?.What dissapointment.
Sometimes i think as a final BETA test they should give the upgrade to some of us Non IT type people to run on their systems.With all due respect to the BETA testers,sometimes as in all walks of life,if you do something too much or too often or you´re too professional,you tend to overlook the simple things.
I can only back this up after reading that the BETA testers seem not to have had the problems that so many of us have had.But i don´t believe for one minute that we´re all making mistakes and don´t know our a--- from our elbows!.
And what p´s me off the most is when i hear.."why didn´t you close it down and use 3.4" or "all you have to do is close Hoster and restart each time it doesn´t take long!".That´s not on,is that part of the Help manual?.
If i buy 4.xx it´s because of the new features that appeal.The Karaoke music is the same.I think even MTU have realised that If it works don´t fix it!.The old code was tried and tested but a decision was made to try something new and it kinda backfired in my eyes.It has probably cost MTU a little piece of credability too.Hopefully we will be back on track soon.
Don´t take it the wrong way,the reason i´m p´d off is because i´ve been a loyal customer of MTU through the years and have nothing but praise for previous Hoster versions up to 3.16/19 and have even persuaded a couple of friends to buy it.I even waited for 4.02 because i read of all the problems with 4.0 and 4.1 and then when they said the bugs were fixed i dived in.
Anyway i´ll wait for 4.03(have no choice now) and see what gives.

[Beavis]

if MTU software was like everyone else's, it would be pirated insantly ! everyone isnt a one man show around here !

how hard would it be to steal all your kma's and get a pirate version of hoster ?? if they opened it up, it would be easy !

they take pride in security !

if anyone is to blame here it microsoft !


also, it shouldnt be put an your everyday household computer that has had hundreds of programs installed on it !

THIS IS SERIOUS SOFTWARE !

[billyo]

Originally Posted by johnocolin

If

i'm with you on that, believe me i had my share of dis-appointments, i learned from my mistakes, i had bought all kinds of recording gears, virtual dj softwares etc. spent hundrends maybe even thousands ( not to that extent a little bit over 3 )and most of them are now collecting dust in my garage, i'm like other people if it looks good and have nice features ill buy it, not thinking if its gonna work on my laptops/pc's, read all the reviews, but there is always that 1 hidden clause after dowloading the software "comp. requirements must have or not compatible with" and these are not printed on boxes that the software came with..and you can not return the product once you open that little cd inserts ,unlike mtu, mtu has a money back guarantee if it doesnt work for you return it, wait till all the glitches are fixed ,(and if i'm not mistaken mtu has a noticed that the new version will only work with xp and mtu are still working on vista,and still a lot of vista user are still downloading the new version ) then buy it again..those beta testers are not a paid mtu employees and they are working theire butts of just to help all of us, ( i dont even think they sleep) so the lesson here is it's because the product looks good and have nice features that doesnt mean its gonna work until you meet all the requirements..if you have 2 laptops/pc's upgrade 1 not both of them at the same time..

[ddouglass]

Just to add to what Billyo has said and correct your misconception, the Beta Testers are not all computer wizards. We are a group of people with wide varied experienced, with only a very few who are experienced computer techs. MTU selects a wide group like this for the very reason you stated. Most of us are not having all of these problems because we have tweaked our systems to work with Hoster. That is not to say that none of us also have seen or still have some problems with it.
This is what the few of us who are computer savvy enough try to do for everyone in here who has a problem. And yes Billyo we do sleep (at least once or twice a week ).

[billyo]

Originally Posted by ddouglass

Just to add to what Billyo has said and correct your misconception, the Beta Testers are not all computer wizards. We are a group of people with wide varied experienced, with only a very few who are experienced computer techs. MTU selects a wide group like this for the very reason you stated. Most of us are not having all of these problems because we have tweaked our systems to work with Hoster. That is not to say that none of us also have seen or still have some problems with it.
This is what the few of us who are computer savvy enough try to do for everyone in here who has a problem.

And yes Billyo we do sleep (at least once or twice a week ).

that's too much

[johnocolin]

"Most of us are not having all of these problems because we have tweaked our systems to work with Hoster".

And there we have it!.Along comes MR.Normal Computer Owner who hasn´t got the money for 2 Computers.Installs his Hoster onto the Computer besides his MS Office,Movie Players,Games and the rest and yeah guess what ...problems!!.

What i´m saying is the software should run on a fairly average computer.If i can get a 2GB complex Game or Steinberg Cubase to run then Hoster can do it to,without Tweaking!!.

[billyo]

[quote=johnocolin;79508]"Most of us are not having all of these problems because we have tweaked our systems to work with Hoster".

And there we have it!.Along comes MR.Normal Computer Owner who hasn´t got the money for 2 Computers.Installs his Hoster onto the Computer besides his MS Office,Movie Players,Games and the rest and yeah guess what ...problems!!.

What i´m saying is the software should run on a fairly average computer.If i can get a 2GB complex Game or Steinberg Cubase to run then Hoster can do it to,without Tweaking!!.

i'm with you on that, software "should" run on an average comp. i have a fairly average laptops 250 cloned drive and 1.5gb of mem. nothing fancy, but did you know that ( Lexicon )Steinberg Cubase software or any Steinberg products wont run with windows xp media center ,which i have,and have you tried going into theire site and ask them for support or ask them if they will support windows xp media center in the near future.the answer is "we dont know " believe me i bought a lot of lexicon products, before i found out that they dont support wxpmc, mtu is at least trying or making hoster compatible with xp and vista " and also runs with windows xp media center

[marklwood]

Originally Posted by johnocolin

"Most of us are not having all of these problems because we have tweaked our systems to work with Hoster".

And there we have it!.Along comes MR.Normal Computer Owner who hasn´t got the money for 2 Computers.Installs his Hoster onto the Computer besides his MS Office,Movie Players,Games and the rest and yeah guess what ...problems!!.

What i´m saying is the software should run on a fairly average computer.If i can get a 2GB complex Game or Steinberg Cubase to run then Hoster can do it to,without Tweaking!!.

And there we have it!! This program is targeted at serious professionals. How much do you spend on CDGs? The price of a dedicated computer is small $$ compared to the investment in the music. Would you let the kids/wife/neighbors kids play with your CDGs? Then why would you let other programs take a crap on your bread and butter? If this is only for your home system and enjoyment, might I suggest a nice plug-in for Windows Media Player? As far as an average computer, you don't need the latest and greatest computer to run Hoster. The system that is running at my bar as we speak is a 1.7 ghz single core pentium. The only thing special about it is a 256 meg video card that I paid $50 for. There is, and will never be, ANYTHING but what I absolutely need to run my shows from on that PC. I spent less $$ on that computer than I did for a pair of speakers.

Please reconsider what is really important here. Moving forward with this software to continue to be a market leader in the field of karaoke. I, for one, have gambled my entire financial future on the business of karaoke. I will stand behind MTU because I believe they will always be the market leader in karaoke software and I have a quarter million dollar investment in my bar that is tied to that. If I am willing to risk that, don't you think that I would be the first one to bitch if I thought this was not going to work itself out?