Audio sounds as though it's skipping

[dtbice]

Have you been able to remove the drive and reinstall it. For a Toshiba it is only one screw, located on the bottom of the laptop at the back corner of the drive. Remove the screw and the drive will slide out. Goes back in as easy as it comes out. Worth a try. I think if you had your system restore disabled you will not have a restore point to go back to....

[Joe Nieves]

Ok Lloyd

1) Try to get your IT friend to remove and reset the CD/DVD Drive as advised to you earlier by ddouglass sometimes a slight knock can loosen a pin connection to the drive.

2) If that don't work then maybe your driver files are damaged or corrupted.

3) Reinstall your CD/DVD drivers, that should do the job.

4) Please let me know if this works for you.

Good Luck Joe....

Ps the fix I gave you earlier would have worked if your Cd Icon was availible in your divice manager. (sorry)

[Lloyd Te Kani]

Yes I agree it's worth a try. If it's as simple as re-inserting the disk drive then I'm all for it. I don't have a screw driver with a fine enough tip so I'll do as you suggest Joe and get the guy who installed XP to do it for me which hopefully will be in the next day or two.

I'm grateful to you all for your help with this. Will keep you all posted.

Gracias,
Lloyd