Problem with file conversion

[ddouglass]

Which version and what operating system?
You would really be better off though posting this in the Songverter Help Forum rather than Songverter New Features, and would get help a lot quicker.

[wb6bna]

I am using the current demo version 1.002 and win xp home sp3

[ddouglass]

Admin would have to verify, but I believe the Demo is restricted to only do certain things to give you a feel of how the program works.

[wb6bna]

I realize there are limitations to the demo, but I don't believe it should cause Microstudio to give and error and shut down. I feel if I purchase the program it will stillo have the same problem. Thanks Alan

[admin]

Be sure you have done ALL Windows Updates using the CUSTOM not EXPRESS option. If there is anything to download and install, that might explain what you are seeing.

I'll talk to our staff to see if they are aware of anything that would cause what you are reporting.

[admin]

Alan, we need a bit of info from you.

1. Find and identify the KMA file you are testing with.

2. In Hoster, add this song to the Playlist and view the TYPE field.

3. Post here what TYPE it is (CDCDG, HDZIP, HDBIN, HDCDG, etc.).

We'll test this tomorrow morning if you have posted the Type.

Thank you!

[wb6bna]

Thanks. I just checked the file type and they are cdcdg files. I just tried to convert a kma file to a wma+cdg and it crashed Microstudio. Thanks again Alan