Registration Problem - No Support?

[George]

Originally Posted by kilith

Hate to open up an old thread but better then a new one....

Nothing could be further from the truth. Old threads frequently turn into rap sessions and don't command anyone's attention.

Can't help mention you wouldn't be having this problem if you'd back up your installation files and registration codes to a cd, as has been mentioned countless times all over these forums. Not MTU's fault you're in a bind.

Not trying to be arguementative, just hoping for your sake there's a lesson learned for the future. Things go wrong with computers.

[kilith]

Originally Posted by George

Nothing could be further from the truth. Old threads frequently turn into rap sessions and don't command anyone's attention.

Can't help mention you wouldn't be having this problem if you'd back up your installation files and registration codes to a cd, as has been mentioned countless times all over these forums. Not MTU's fault you're in a bind.

Not trying to be arguementative, just hoping for your sake there's a lesson learned for the future. Things go wrong with computers.

Not true! I have backups of everything with hoster! I have every KMA still installed. It is not MY fault that I no longer run on win2k, it is not my fault my 3 year old computer started to fail. I have every single download and patch from hoster from the first day I boutgh it. I believe I started on 3.310.

I even went to try and run hoster off my backup hard drive but gee like every good computer program goes... it is not registered in the regeistry on the new computer thus won't work which is another way to prevent pirating of hoster on many systems! So how in any way can it being on a CD help anything? I have my 3.316 install file along with reg code on my external hard drive thats just like it being on a cd....

So now I must ask you what the hell are you talking about? Even if I had it backed up on a CD I would STILL be in this same situation because I have it backed up on an external hard drive in the first place. Even when my hard drive crashed on my old computer I still had a backup of all install files and KMA's no to mention a backup of a full install on my external HD... As soon as I had windows installed I tried to run Hoster and it did not work. It required a new install of Hoster into the new windows install. So in all cases what are you accusing is MY fault? So now with all my facts set on the table where did I go wrong except for to have my poor old computer die? I am also a computer support technician and I know how to keep proper backups..... Can you explain to me what the differentce is of me having my install files and MTU code on my external hard drive compared to CD? As I see it there is no difference.

As this post started out talking about.... Hoster is trying to tell me that my install has been installed on more then 2 computers when it has only been on 1 computer for the past year until I tried to install it on my new computer.

So now where is my lesson learned? I have everything you say I should have. What were you thinking I was saying? Did you think my subscription ran out and I could no longer DOWNLOAD the instal file?

I know very well how computers can fail. That is why I am now running with 2 500gb SATA drives with my windows install ghosted on the second SATA.

[George]

Sorry you took offense, but show me one word in your post that even hints that you were backed up...nothing...nada...zilch.

I went with the percentages as in most instances where help is needed in reinstalling, no back ups were done. If they were no help would be needed.

At least we all got some needed details about the problem in your heated response to my post. Had you taken the trouble to be as explicit in your original post, this confrontation would not have occured.

[hwheeler43]

Good Afternoon all. I don't know if this will help, but when you emailed support. Please make sure they have the correct email address on file for you. They respond to one you used when you set up your account. Thats one of the reasons I have kept my old yahoo email account for the last 8 years or so.