CD hangs up

[zottid]

I am using an acer travel mate laptop with a QSICDRW/DVD SBW-242. I bought the MTU Hoster Light CD at Karaoke Jukebox in Ohio. Lite Version 3.316. When I downloaded the demo from the internet I was able to rip songs with no problem from several types of cds. When I was comfortable enough with it I downloaded the Hoster lite from the cd. Once downloaded I tried to rip a cd and the drive made and awful clunking noise. I looked on the website for a solution and went to tools and choose the cd/dvd that was on the list, saved it and then closed out of hoster. Then restarted tried again and the same thing happened. Then I uninstalled hoster and tried to reinstall it. Same thing happened. My operating system is Windows XP and I downloaded all updates from Windows.

Thanks for the help. This looks like a great program and I would love to be able to use it.