KMAs from ZIP don't play...they use to

[UPNext]

I just upgraded to 3.317 and am seeing the same problem. Unfortunately even after downgrading to 3.316 the affected files still don't play. Not sure what is going on. The affected files were definitely playing correctly before the upgrade.

[UPNext]

After trying multiple system restores, hoster reinstalls, hoster downgrades which all failed to fix anything I found out how to correct the problem. I went to the temp directory under my user account (larryw) and deleted all files and folders. Once I did that the zip files work in Hoster correctly again. The path to the directory is
C:\Documents and Settings\larryw\Local Settings\Temp

Not sure what was going on but this fixed it for me!

[mindonstrike]

Originally Posted by UPNext

After trying multiple system restores, hoster reinstalls, hoster downgrades which all failed to fix anything I found out how to correct the problem. I went to the temp directory under my user account (larryw) and deleted all files and folders. Once I did that the zip files work in Hoster correctly again. The path to the directory is
C:\Documents and Settings\larryw\Local Settings\Temp

Not sure what was going on but this fixed it for me!

Was this permanent fix or just for that session?

Sam

[UPNext]

I rebooted the system and started Hoster again and everything continues to work fine.

[UPNext]

I'm finding that the problem is coming back and the temporary fix is to clear everything out of the temp directory. I think support will need to figure out what is actually happening here to permanently correct it.

[BANDL]

I cleaned up the temp files and now the HDZIP files are working just fine.
I agree with you that this annoying issue should be addressed by support.

Once again thanks

[admin]

Originally Posted by BANDL

I cleaned up the temp files and now the HDZIP files are working just fine.
I agree with you that this annoying issue should be addressed by support.

Once again thanks

Great work-around and diagnosis.

We'll get a 3.318 out tomorrow to fix this. ZIP has lots of quirks, and having to unzip to a temp file to be able to play is one of them.

[admin]

Originally Posted by UPNext

I'm finding that the problem is coming back and the temporary fix is to clear everything out of the temp directory. I think support will need to figure out what is actually happening here to permanently correct it.

Our diagnosis is indicating the TEMP folder is filling up drive C to the point there is not enough room for Hoster to unzip the ZIP files ready to play.

When you clear the TEMP folder, you are freeing up C drive space. When it fills up, you can't play again until you clear it.

In Hoster 4.0, we will insure we are deleting our TEMP entries after each play so we don't consume much C drive space.

See if your problem is your C drive filling up.

[bryant]

Originally Posted by admin

Our diagnosis is indicating the TEMP folder is filling up drive C to the point there is not enough room for Hoster to unzip the ZIP files ready to play.

When you clear the TEMP folder, you are freeing up C drive space. When it fills up, you can't play again until you clear it.

In Hoster 4.0, we will insure we are deleting our TEMP entries after each play so we don't consume much C drive space.

See if your problem is your C drive filling up.

Not to confuse one post with another, but I wonder if this sort of thing may be happening with the batch "bin-to-zip"-ing problem I have with songverter. (mentioned in a songverter help post just now).