trouble with hoster and laptop

[hwheeler43]

It looks like Dale has hit on your problem. You must do those critical updates. Not to beat a dead horse, but that was mentioned in a very early post to this. Another thing is that Norton Security uses a lot of resources to run. There are free programs that will protect you computer without using so many resources. The first thing I did with both of my laptops was to remove Norton completely and install AVG Free Edition. Of course this is a matter of opinion. To run a show you will need to disable Norton and other background programs. I also disable my internet connection so that I know the copmputer is safe from any outside attack. The Hoster Help Manual has a large list of things to check. I printed it and went through it step by step. It is pretty much written for Windows XP, but you can still find the majority of the items in Vista. If you have not gone through the manual and done all you microsoft updates, then you have the folks who are trying to help beating their heads against the wall for nothing.