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Old August 8th, 2007, 01:33 PM
ddouglass ddouglass is offline
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Gary, did you try the new web email form?
http://www.mtu.com/support/customer-...m#WebEmailForm
From what I have seen lately some of the "tickets" are falling through the cracks, as in MTU isn't seeing them for some reason. Admin created the web email so it would come from a "trusted" email and not have the spam filter block it.
Be sure you include the email address you ordered the program under if it isn't the same as the one you are using now.
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  #2  
Old August 8th, 2007, 02:39 PM
garyoke garyoke is offline
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Nope... don't think that's what I used.

However, MTU just responded to my trouble ticket and told me
I should be able to re-install now. Won't have a chance to do
so until later.

-G
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