Vogone 3106setup.exe

[rdnksnger]

This really stinks. I have never seen such a thing. Can you not speak to a real live person. I never would have bought this. I can't even get past registration. It's asking for a floopy disk, and my computer only has CD drives. What do I do?

[George]

Copied from the Vogone Product Description page. The line I bolded is self explanatory.

"Computer Requirements
A Windows/PC computer (not Apple/MAC) running Windows Vista, 2000+SR4, or XP (home/pro/media)+SR2 with .NET Framework v1.1 or higher NOT Windows 98SE, ME or NT, a 733MHz or faster processor (Celeron, Pentium 2,3,4 or AMD Duron or Athelon). Duo-core and Duo 2 core processor motherboards are proven and MTU ships these in our Laptops. System RAM: if Windows runs so will Vogone. Have at least 500MB of free hard drive space (~40MB/song). Internet connection or USB Memory Stick or Floppy Drive is required to install, but not to run. To import songs as WAV files and write vocal reduced WAV files to a CDR disc, you will need Microstudio or an equivalent program, and an MTU or equivalent CD/DVD burner. You can install and run Vogone Lite on one computer, and the Full version can install on a second.

NOTE: Version 3.102 or higher requires at least a 733MHz processor to play and adjust while you listen. However, it will export a vocal reduced file to the hard drive with any speed Pentium class computer."

[ddouglass]

Originally Posted by rdnksnger

This really stinks. I have never seen such a thing. Can you not speak to a real live person. I never would have bought this. I can't even get past registration. It's asking for a floopy disk, and my computer only has CD drives. What do I do?

Consider that there are only 3 or 4 people at MTU, how would they get anything done if they spend all their time on the phone. You would be very surprised at the number of small companies that don't give out their phone numbers for exactly the same reason.
I don't know whether your problem is with Vogone or another MTU program but George is correct for all programs. You must have either an Internet connection, a USB flash drive or a floppy drive to install any MTU program. This is needed ti register the installation with MTU to prevent additional installations beyond those allotted.
Just as an FYI it would be a great help if you not tag your problem/question to the end of anothers thread unless it is exactly the same. Better to start a new thread. Also, be sure you are adding your thread to the correct program Help forum.

[admin]

Originally Posted by rdnksnger

This really stinks. I have never seen such a thing. Can you not speak to a real live person. I never would have bought this. I can't even get past registration. It's asking for a floopy disk, and my computer only has CD drives. What do I do?

Read this FAQ page that answers your question on-line. If you will spend a little bit of time reading our Support page, you will find out how to get help.

You're posting in the Forums is a great start, and you are getting help.

There is a RULE OF THE UNIVERSE: Cheap - Fast - Good... pick any 2.

MTU products are Cheap and Good. If you demand Fast, then either change your expectations, or request a refund within your 14 day period and we will be glad to respond.

NO ONE in the Karaoke software industry provides FREE TELEPHONE support. The last time I called Microsoft Help... to report a bug and how to duplicate it... I waited 48 minutes for someone to answer (not an 800 number either), then I knew far more that the person who answered. That was in 2001, and I've never called again, but use Windows, Excel, Word, Access daily. It ain't what I'd like either, but that's reality today.

[jgill]

Figured out the resolution problem - pass it on in case it happens to someone else.
Went into Control Panel / Display / Settings Tab - where you set the resolution (I left the resolution set at 1024x768). Clicked on the "Advanced" button, then selected the "General" Tab. There is a DPI dropdown selection. Mine was set at "Large Size (120 DPI)". I changed it to "Normal Size (96 DPI)" - and the problem was solved.

[admin]

Originally Posted by jgill

Figured out the resolution problem - pass it on in case it happens to someone else.
Went into Control Panel / Display / Settings Tab - where you set the resolution (I left the resolution set at 1024x768). Clicked on the "Advanced" button, then selected the "General" Tab. There is a DPI dropdown selection. Mine was set at "Large Size (120 DPI)". I changed it to "Normal Size (96 DPI)" - and the problem was solved.

Great diagnostic work jgill!

We will publish this as a FAQ for others to find.

[George]

Originally Posted by admin

Great diagnostic work jgill!

We will publish this as a FAQ for others to find.

ADMIN

Much simpler to get there by right clicking any blank spot on the desktop and selecting PROPERTIES.

You might mention in the FAQ it will not solve the problem for anyone using 800x600, already at NORMAL(96dpi). Vogone 3xxx is designed to function at a higher resolution, which is compatible with the newer pc's. Those folks using 800x600 will have to go to 1024x768 while using Vogone 3.xxx.