Problem Importing Chartbuster 90036R

[ddouglass]

What do you see on the CD when you look at it through Windows Explorer?

[Kenny]

Did not look at it through Windows Explorer. I will try that tonight and post what I see.

Kenny

[mindonstrike]

Also see if there individual tracks when you play it in a karaoke or even a cd player.

Sam

[Kenny]

I can tell you that I can play it in a Karaoke player and choose which of the 15 tracks I want to play and it plays only that track just fine.

Kenny

[ddouglass]

Kenny,
Is it possible you have the wrong drive selected and have a non-music CD in it?
The reason I ask is I tried to duplicate this problem. I don't have the same disc but that doesn't matter to the database. Here is what I did and found:
With a program (non-audio) disc in the drive, I selected Chart Buster Pro 90000 and the DiscID CB90036. What I got back was the first track Title and Artist with a time of 53:05
With an audio CD in the player, I again selected the above items and got all the tracks with titles and artist correct with probably incorrect times, because that is determined from the disc track size. But I did get the correct info for CB90036.

[Kenny]

Thanks Dale, but no I don't have the wrong drive selected and I do have the correct CD in. I was importing Chartbuster CD's pre and post to this occurance with no problems what so ever.

I looked at the CD through Windows Explorer last night and Track01.cda through Track15.cda shows up.

I also wrote down what Hoster is seeing on this CD:

Track - 1
Duration - 954280:58
Title - Unknown
Artist - Unknown

I've tried importing this using the Chartbuster number and from a custom build. It still only reads the one track. Again, this is the second 90036R that I have tried and the occurance is the same on both. All other Chartbusters are importing just fine. Normally I would just go on and not worry about it, but this particular CD has several songs that are requested over and over and over, so it is popular and I need to import it.

Hope this info helps and thanks for all the input so far.

Kenny

[ddouglass]

When you enter the Brand and DiscID what exactly are you entering and are you using the online database or the local database to add the tracks?
Also, if you have Microstudio use that to look at it. How many tracks do you see and can you import them to the hard drive (imports as .BIN).