Quote:
Originally Posted by blizzardboy
I think gd123 sensed my frustration and was just trying to help. I thank him for getting involved. I also appreciate Dale for trying to help. What I am not happy about is that nobody from the MTU Staff had any input.
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Up to Post #15 I was following this while your peers were giving you proper direction in relation to the Thread Topic.
At Post #15, you changed the Topic, and I missed that. I am sorry, but once a clear answer to the Thread Topic has been found, I cease to monitor that Thread as often there is chit-chat that continues for a while.
Had you started a new Thread with the new Topic, I would have started tracking it.
Having said that, I will also say I am sorry that MTU staff, myself included, did not particpate as you expected. We also are answering emails, and Support Tickets, and frankly, the three methods are simply getting out of hand. We are making some changes to our FAQ pages to remove them from the Knowledge Base in the Support Center. It turns out there are too many who simply can't/won't register in the Forums or Support Center, and find using the Support Center Search too difficult. Sigh... sometimes adding what we think is superior support means turns out to go backwards for some. We are working on simplifying our FAQs so everyone can benefit from them.
The other problem here is flaming. We frown on this. Nuff of a warning I hope.
April 26th, 2007, 11:04 PM
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