Problem New 3.0

[kedmison]

Upgraded to ver 1.10. Tried again and still get "Writing to CD failed."

Kelly

[George]

ADMIN

All You had to do was delete my last two lines, which I expected. The rest was a valid post from a customer, or don't I even count as a customer anymore?

I'm having a problem with two drives at the writing stage, just as Kelly is, only they act as though the media is no good, and ejects before any writing appears to start.

George

[ddouglass]

Kelly and George,
When you installed the new version did you Upgrade or Remove (old version)?
At one point in testing we had to Remove the old version and Install the new. And if my memory serves me correctly (which it doesn't sometimes) that was when the write function began working again. Could be some leftover registry or dll code from old version that is messing things up.

[kedmison]

ddouglass,

No, I didn't remove the old, just installed the new. So,...help me remember; How do I remove it?

Thanks for your help!

Kelly

[ddouglass]

Option in installation. Run the setup program and choose to Remove. The run the setup program again and install (no option 2nd time).

[gduns - with the Lord]

Microstudio has to be removed an reinstalled. That is why it requires the new registration number. if you just upgraded, something is wrong!!!!

[ddouglass]

Originally Posted by gduns

Microstudio has to be removed an reinstalled. That is why it requires the new registration number. if you just upgraded, something is wrong!!!!

Not sure but new registration number may have been just for us to test the registration changes. However, I do believe it will require a remove and re-install to get those drive settings corrected. This needs to be noted (large type) on the News and Product pages, so everyone does it.

[George]

Originally Posted by George

ADMIN:
All You had to do was delete my last two lines, which I expected.

GPAYNE:

That's what I was eluding to when I posted the above.

The criticism of the verbage on the Default Drives is very valid also (that language is too technical) but not my follow up comment about battling it out in Beta. In the year or so that has passed, that's the first time I made such a reference.

By the time I got back to it, the edit time had run out.

Bitter about not being on the team...NO, about how it happened... IT APPEARS SO.

I thought I'd worked through it and forgiven. Maybe I still have to work on that with my maker.

Take Care,

George