Import Tracks Won't Do Multi-session Cd's

[paul dinklocker]

dale, I DOWNLOADED THE LATEST DOWNLOADS FOR PLEXTOR AND WINDOWS. I ALSO DIDN'T FIND ANY MEDIA-CLOG WRITTEN ON THE INNER RING ANYWHERE ON THE CD. STILL GETTING THE SAME ERROR AS BEFORE.ALSO ,LIKE ALWAYS, WHEN I TERMINATE THE PROCESS TO GET OUT OF THE PROGRAM,IT LOCKS THE COMPUTER UP. HAVE TO SHUT IT DOWN BY TURNING THE POWER OFF. PLEXTOR SAID THEY WOULD REPLACE THE BURNER BUT THEY DIDN'T THINK IT WOULD SOLVE MY PROBLEM.I DON'T KNOW IF BRYAN (MICRO-STUDIO)HAS ANY IDEAS OR NOT. THEY ARE HARD TO GET IN TOUCH WITH.WILL NOT RETURN MY PHONE CALLS.I WANT TO THANK YOU VERY MUCH FOR TRYING TO HELP ME .IT SEEMS LIKE IF THERE MIGHT BE A PROBLEM WITH SOMETHING,I HAVE IT. I WOULD LIKE FOR SOMETHING TO DO WHAT IT'S SUPPOST TO DO ONE TIME. THANKS SO MUCH PAUL

[ddouglass]

Paul, the best way to get Bryan's helpis to go to the Support Center, search on your question, read all the returned articles and if you still don't find an answer, open a ticket. Meanwhile we can keep trying to figure it out here as well. And FYI - turn your Caps Lock off - people will think you are yelling.

I know it may seem to you we are going over things already said, but I need clarification so bear with me on this.

1. Are we talking about one ChartBuster CD or multiple? If multiple then ignore further questions.

2. What is the disc id (number)?

3. Have you inspected it for dirt (smudges), scratches, and/or cracks? Especially look for cracks around inner ring area. This is the most likely place to get a hairline crack and is also the area track one is located.

4. Have you tried skipping track 1 and try to import 2 - 15? Might try going up a few say 10-15.

That's all I can think of for now.

[paul dinklocker]

hello dale, i have tried different songs on same cdg,also different cdg's of chartbuster. same results. i've tried to open a ticket but it won't let me regester. it says that my fields info is wrong. thanks again anyway. i'm not a very good typer so bare with me . paul

[ddouglass]

Are you able to import anything or has it all stopped?

[admin]

Originally Posted by paul dinklocker

i've tried to open a ticket but it won't let me regester. it says that my fields info is wrong.

Which field did it indicate was wrong?

It does work correctly because we have many registering every day and searching.