Problems with AMD64 and RAID drives with Plextor ???

[DarkMagic]

Wow gduns, that's a bummer... most popular and powerful CD/DVD writer craps out MicroStudio... I'd hate to have to go back to Roxio. Now THAT was a nasty program that affected the stability of a lot of stuff, including XP.

It's too bad that we keep coming around to the "everything else is broken except MTU products" conclusion. That sounds too much like the tail wagging the dog..

I'm still holding out for an ASPI investigation by our intrepid software authors.

I appreciate your continued help.

Regards,
Gene

[gduns - with the Lord]

Was that the Problem??

I have the roxio 7.0 on a couple of machines, and they work fine.

[DarkMagic]

I have no idea if Nero is the problem or not. But I do know that I'm not going back to Roxio. Nero is also a better all round solution for my purposes, so it would be crazy for me to switch back. Plus, it doesn't affect any other player/burner that I have... Then there's the little matter of dumping a perfectly good $100 piece of software, buying another $100 piece of software, all to test if Microstudio doesn't play nice with either one.

I dunno... maybe I'm crazy... just keep hoping Bryan and Dave decide to do the right thing. But after they chopped off my other thread at the knees after telling me to "Get Real Man", I'm not so sure that's going to happen.

By the way, the impression they leave that the website plainly states that an Athlon FX-60 is not supported is simply not true... go check it out. The statement is more of a "minimum standards" list. There's nothing in there to state that there's some ceiling beyond which they do not support hardware. In fact, they plainly state that they support Athelon (sic) processors (with no upper limit), so I do not know what the rant was for.

So we have me and a couple others with similar hardware and we're out in the cold and our posts are "locked" and we're told to "Get Real"...

Ho-kay... where's that Cool-Aid jug, I need a sip.

Regards,
Gene

[gduns - with the Lord]

maybe I'm crazy... just keep hoping Bryan and Dave decide to do the right thing

I think I am about through trying to help you.

Exactly what do you think is the right thing. The software worked on your old machine. It works on thousands of machines worldwide. If you bought an Apple computer would you expect it to work just because you happened to want an apple?

Do you expect them to write you a custom piece of software for your specific computer, processor & motherboard?

Or are you hinting that you want a refund on something you have been using a couple of years, and now you think it doesn't suit you because you have a superior computer?

I don't know, this is getting rediculous...... Get real

Software clashes are not an uncommon thing. Obviously you have had the Roxio experience as well.

[ddouglass]

DarkMagic I think you are missing the main point of the Nero/MTU conflict. It isn't that they won't work together on the machines but that you can't have Nero start up automatically (registry "Run"). When it does it locks the CD drives to itself and none of the MTU programs can use them. That is where Nero or even Roxio cause problems.

[George]

Roxio Easy CD Creator 5 had a program in it called TAKE TWO that was so bad causing software conflicts that they offered a free upgrade for a limited time to Easy CD Creator 6, an upgrade which did not contain the TAKE TWO.

I didn't have any of the problems with MTU products some experienced, probably because I never have Roxio, Nero, or any of them running at start up.

George

[DarkMagic]

Ddouglas... you are correct, I did miss that point entirely... thank you very much for pointing it out. I will try your suggestion immediately and report back. Thanks for your information.

now as for gdun. first off, if you don't want to help me that's your choice.

but let's get the facts straight before you haul off...

I have NOT been using this software for a "couple years"... try less than 60 days on the old computer... and waiting on this computer for about 3 weeks now.

What I think is the "right thing" is that this program should be able to work on a windows XP computer... ANY windows XP computer, so long as a compatible drive is used and the minimum specs are met ("yes" I do and "yes" I do). And please spare the sarcasm about expecting it to work on an Apple computer... sheesh!! What kind of logic is that?

We're not talking about "custom" anything. If all my other CD/DVD software works on all the computers I have (currently about 10 in my office, all custom built by me), then I expect the same from MicroStudio, nothing more, nothing less. If you are stating that an AMD FX-60 is somehow a "custom computer" then 1) You'd better get out of the way because most computers will be like the FX-60 in less time than you think, and 2) I would state in kind that I should having serious problems with about 90% of my other software as well, using your logic. Obviously this is not the case.

And finally, if all I wanted to do was get a refund, that would have been quite a simpler matter than taking all this time to try and find a solution.

Look guys, I'm not here trying to stir up trouble. I AM trying to not allow the ignoring of a simple fact, this software/hardware should work. We could have all been very happy with a "Sorry, but we're working on it currently. if you'd like to hang in there, please be patient, otherwise we'd be glad to issue a refund". Now if you've read some of the other posts, it's already been stated to be "patient" and I had intended to abide by that. But just because I'm pointing out certain given facts about this issue, should not mean that we are now in a "flame war".

I have not disrespected your information in any way gdun. And like I said, you do not have to do anything you don't want to. But forgive me if I don't wish to effuse with glowing praise when I start to get a runaround from MTU, and yes, I'm allowed to have that opinion as much as you wish to decide not to help me anymore. I deeply respect the fact that the devs have had some personal stuff and curshing deadlines to deal with. That's no reason to cut my post off at the knees with a statement that is not based in fact.

Is this some private "boys club" where only those who tiptoe around the forums and say only the nicest things about the developers get a response? That would be sad indeed.

Again, I thank ddouglas for an informative response and I will report back with the results just as soon as I test it.

Regards,
Gene