Start DAO Failed

[MTUSUPPORT]

Can you tell me what the Exact Error message is? Is this Disc Type not supported? If so this error is due to another program starting when your computer is booted up. Such as Nero, EZ CD Creator, CloneCD, CloneDVD, Alcohol or some other burning program. Disable these from starting when the system boots and it will fix the problem.

[MTUSUPPORT]

This error is described at http://forum.mtu.com/showthread.php?t=3622 Number 5.

[wired2up]

After speaking with you I tried what you have explained but to no evail, still getting the same error message "error START DOA RECORDING FAILURE 3.0.0 DISC TYPE NOT SUPPORTED" I've even gone so far as to disable my D drive on the laptop, the only thing running is my epson printer, pretty puzzeling A. is your ASPI drivers downloaded in the program and if so how do I check for them, when I went to Plextor to check for ASPI drivers they claim it's in the software. Do I need to reload Microstudios if thats the case. Thanks for your time Bill

[MTUSUPPORT]

Bill,
Try disabling the Epson Printer. Sometimes those can cause the problem also, if they have Scanner software using the ASPI drivers.

The ASPI is installed in the Software when you reinstall the Microstudio.

There is still something that is starting on your computer at boot, that is causing this. The only way to get around this is to turn this off.

[wired2up]

Hey Brian, I'm in the middle of boxing this Plextor 716-A and shipping it back to you, while trying everything we had talked about deleting programs and going thru the registry and removing anything to do with burning and still no luck. so I reinstalled Nero 7 and replaced the Plextor with a Pioneer 110-A and walla I was able once again to burn using Nero 7 but your software does not support Pioneer, so I rumaged around the shop and found a December 1999 Sony CRW burner been setting here for a couple of years loaded it in the external and guess what, yep you guessed it works like a dream!!!! So I;m going to send this Piece Of JUNK Plextor back to you guys and you can RMA it thru Plextor, see if they can send you one that works. I'll ship it back on Thursday if I don't hear from you. Thanks for all your patients and advise turns out it wasn't a MTU problem after all, sincerly Billy

[wired2up]

Hello Brian, as I said in my previous thread we found out it was a bad plextor so I purchased a 52x10x52 Plextor and shes running just fine, after reinstalling all the software I deleted just to find none of it was interfearing with your software, just waiting for an "RMA" so I can return this unit to you guys and credit my credit card, thanks for all the fine help Billy-registered MTU user