Keywrite Install Registration Problem

[jmwebster]

Bryan,

Is it possible that since the registration information is linked to a past upgrade not the 1/23/2006 it would cause the failure. I have pulled the download from the link on the 1/23 upgrade? The past purchase downloads have expired linked to that code. Sorry to be such a problem.

Thanks Again,
John

[gduns - with the Lord]

dont use the upgrade code. use the original registrations code you recieved when you bought it.

[jmwebster]

gduns, thanks again for your suggestion. I have tried every concievable combination of e-mail and registration number for the upgrade and none will get me through the sending registration screen. Thanks again.

[MTUSUPPORT]

John,
Try it again. It is not sending me any error messages. There was a problem a few days ago with the website causing registrations not to work.

Please try again and let me know what it does.

[jmwebster]

Brian,
Sorry to say this hasn't helped. I believe my problem may be in installshield since when I am in Crontrol Panel and try to search for a folder I get "1607: Unable to install Installshield Scripting Runtime." So as far as Keywrite registration my computer stops two thirds of the way through transmission. I have been able to install my old Keywrite V1.302 using the old e-mail and original serial number but as far as installing updates I am not having any luck. I am thinking of trying the upgrade to the new version of Keywrite as far as upgrading V1.302 maybe the computer will be able to process it.
Any suggestions would be welcome.
Thanks John