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  #1  
Old January 15th, 2006, 11:57 PM
Stefan Stefan is offline
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Error 7a

Hi MTU,

The above error came up when trying to install the upgrade. My order no is
42750

Can you assist please.

Thank You

Stefan
  #2  
Old January 16th, 2006, 10:03 AM
MTUSUPPORT MTUSUPPORT is offline
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Location: Raleigh, NC
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Stefan,
You just purchased a copy of Hoster Lite, so you need to Use that Registration code in the Original Field to install your new software. You were typing in your Hoster RegCode which is a different product than Hoster Lite.

Here is the Error that it gave me:

Error: The Registration Code you entered is for a different product. Please find your download instructions email for the product you are installing and enter the Registration Code for that product. Click OK to close this message, then click the Back button and enter the correct Registration Code for this product.
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Bryan, MTU
  #3  
Old January 16th, 2006, 07:48 PM
Stefan Stefan is offline
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7a Error (2)

Tried that Bryan. No Luck. Still get the 7a Error. Is it because I don't have the Hoster "Lite"? Will this only upgrade Hoster Lite and not Hoster?
  #4  
Old January 17th, 2006, 10:23 AM
MTUSUPPORT MTUSUPPORT is offline
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The reason you are getting this is that you are typing in the Wrong email.

You must type in the one at aussieoke.com.au

The other part of your problem is that you purchased the Hoster Lite Upgrade instead of the Full Hoster Upgrade. I will have them fix this in the orders and remove the Hoster Lite Upgrade order.
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  #5  
Old January 17th, 2006, 03:35 PM
MTUSUPPORT MTUSUPPORT is offline
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Go back into your Store Account. We have changed your order from the Hoster Lite Upgrade to the regular Hoster Upgrade.

You can now install. Please download the new version from your account and then it will work.

Trash that REGCODE that you got. And use the new one with your Original that will be showing in your account to install the new version.
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  #6  
Old January 17th, 2006, 09:39 PM
Stefan Stefan is offline
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Fixed error 7a

Well done All working.

Thanks to all at MTU for even making the best even better!!
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