Computer re-boots when loading songs - bad power supply

[lmcmains]

Sometimes using a loptop it will overheat and cause proplems. A friend of mine bought a cooling unit to set his laptop on. I think thats why Beavis was asking you that.

[mindonstrike]

I struggled with a similiar problem for about 6 months about a yaer and a half ago. Eventually discovered it was a bad power supply.
It was only about 6 months old when it started acting up.

Sam

[DJYale]

I would second the power supply notion.

Just went through this on my mother's computer. Started out doing it after it had been on for about 2 hours, then slowly got more and more frequent.

[MTUSUPPORT]

I would also guess the Power Supply or a cooling issue. If you can take the cover off the system and then make it happen. If the processor fan is bad, the processor will be so hot it is forcing the system to shut down to protect damaging itself.

[ddouglass]

I think you guys are missing something. His system is re-booting not shutting down. If there was a heat problem with the processor the system would shutdown.

Windows is getting a fatal error of some kind and is re-starting. To find out what the error is right click on "My Computer", go to properties (last item), change to the "Advanced" tab and look at "Startup and Recovery" settings. Uncheck the "Automatically Restart" box.

Then the next time it errors out when you try to load a disc, you should get an error message...probably a blue screen with the culprit listed. It could still be a power supply problem that may be affecting your drives, but this should tell you/us more than we know at this point.

[Beavis]

thats exactly what it does when the cpu overheats. it keeps rebooting cause its overheating.

it may just need a shot of air to clean the fan out.

im not sure if he's getting all the way into windows desktop or not.


my second choice would be the power supply.

[DJYale]

The type of "re-boot" would help to determine if it's software or hardware related.

There are 2 kinds, a hard boot, where the computer just cuts out then restarts, and windows where the computer actually goes through the shutdown process before reboot.

As I stated before, I just went through this. The computer might run for 1 or 2 hours then hard boot. Did this for about a month. Then it would hard boot, and hang. Until finally one day it wouldn't boot at all. The whole process was over about a 3 month time.

The final cause of this issue was the 4-pin +12 volt plug on the power supply. (Testing this is simple if your system has the 4-pin +12v, open the case, turn the PC on and watch the CPU fan. If the fan starts to spin then quits unplug the 4-pin connector and try. The fan will spin up. And no, you can't run without it.)