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  #1  
Old March 18th, 2005, 11:20 AM
absolutad absolutad is offline
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Re: Errors opening product, can't open it.

Well As i REALLY would like this software to work I am willing to wait, or even beta test it for you. If we can get it working before that by finding some driver for my motherboard then great...

thank you for your offer. I'll wait to see if the new version works.

Michelle
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  #2  
Old April 26th, 2005, 11:47 AM
absolutad absolutad is offline
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Re: Errors opening product, can't open it.

i was wondering if you guys had the new Microstudio 3.0 out yet for me to test with my system.
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  #3  
Old April 26th, 2005, 03:44 PM
MTUSUPPORT MTUSUPPORT is offline
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Re: Errors opening product, can't open it.

Nope.

Beta Testing won't start until later in June, at the earliest.

What are the errors that you are getting? The only thing that can cause the any errors on startup of the program is with the wnaspint.dll file. You can search your system for this, and delete it from the c:\Windows\System32 directory.

Then Install the Adaptec Drivers and see if they work, from the http://www.mtu.com/kb/index.php?page...2&id=23&c=root Faq. If they still don't work, then try changing to a different or creating a new user on your computer and then see if it will work.
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  #4  
Old April 26th, 2005, 03:47 PM
absolutad absolutad is offline
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Re: Errors opening product, can't open it.

I've been through all the dll registering and stuff before nothing worked. My drive is not recognized at all. I was told I would have to wait for this next version in order for it to work.
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  #5  
Old April 27th, 2005, 10:20 AM
MTUSUPPORT MTUSUPPORT is offline
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Re: Errors opening product, can't open it.

Try a different Username on your system. I had a client who had this same problem, and something is corrupted in her registry, which caused this same problem. She changed to a new Username under XP and it then showed the drives and worked fine.

Give this a try and see what happens.
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  #6  
Old June 17th, 2005, 03:40 PM
absolutad absolutad is offline
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Any chance the new version is available for me to try? the software still doesn't recognize my drive, new user or old user..
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  #7  
Old June 17th, 2005, 03:52 PM
MTUSUPPORT MTUSUPPORT is offline
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I still have not yet seen a version, for myself to test yet. This was pushed back a little bit, as the Microstudio code was much more difficult to remove the Old, that is tied to the ASPI drivers and replace it with the new.

I am not sure as to when this should be ready for testing.
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