No floppy drive?

[George]

If you downloaded and saved to the default folder, you should be able to go to c:\program files\Micro Technology Unlimited, find the file:

Microstudio2609setup.exe

Double click on it and start the install process.
Make certain to enter the data and enter your email address and registration code exactly as shown in your download email.

That should get it.

George

[fanerae]

We have tried all of the stuff above. Unfortunately the install still does not offer the option to connect online to choose to register online. It goes right to the floppy disc page.


Thanks,
Fane

[George]

Have you tried bypassing your router and hooking the pc directly to the internet ?

George

[fanerae]

This would be pretty tough to do as the router is very difficult to access. Anything else I could try?

[admin]

Our software automatically detects if the computer is on-line or not. If it is, installation is automatic. If not, you see the Floppy registration. There is no manual way to force it to on-line. The installation software detects this for you.

I'd do another download of Microstudio's installation program. You may have a bad download. We have tens of thousands of users who install on-line without a problem.

MTUSUPPORT will answer today. He may have some different ideas as he deals with support problems daily.

[MTUSUPPORT]

You need to make sure that if you have a Firewall installed on this computer or XP Service Pack 2 than you allow the program to go through during the Installation or you turn your Firewall off, during the install. This is why you are getting the Information about the Floppy if your computer is always connected to the Internet.