Microstudio does not detect DVD drive

[admin]

Originally Posted by cachuela

I've bought and installed the Plextor PX-712A DVD drive from your website. I've dowloaded the latest microstudio demo. However, when I do a detect drives, it only sees my old CD rom and DVD (readonly) drives. The new DVD does not show up. (I am able to access the new drive via explorer, and roxio for disk copies).

I've tried installing the adaptect and nero ASPI drivers, but the results are the same. My Plextor drive is not detected in Microstudio. What an I missing? Do you have any more suggestions?

What version of Microstudio are you installing and running?

When I viewed your record to find this out, I don't find any purchase for Microstudio. Please give us the Sales Order number you bought Microstudio under, or how you got your copy so we can correct our records.